Senior Technology Business Analyst

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SUMMARY:

We are seeking a Lead/Senior Business Analyst with strong experience in Cards Retail Banking, specifically with VisionPlus and/or P1C platforms. The role involves working closely with stakeholders to elicit, analyse, and validate business requirements, and to design and deliver high-quality solutions that support card processing systems. The ideal candidate will have a solid understanding of business analysis practices, project lifecycles, and experience leading teams in Agile and traditional environments.

MAIN DUTIES / RESPONSIBILITIES:

§ Engage with stakeholders to gather, validate, and translate business requirements into actionable solutions.

§ Analyse business problems and assess solution impacts across systems and operations.

§ Document scope, objectives, and benefits using structured modelling techniques.

§ Lead strategic planning and contribute to technology direction for card systems.

§ Design and deliver business solutions integrated with VisionPlus and/or P1C.

§ Support implementation, testing, and user acceptance of new products and features.

§ Facilitate workshops and lead cross-functional teams through discovery and delivery phases.

§ Develop and manage product backlogs, user stories, and sprint goals.

§ Apply SQL to support data-driven feature prioritisation and decision-making.

SKILLS / EXPERIENCE:

§ 5+ years of experience as a Business Analyst in Retail Banking or Cards Domain.

§ Hands-on experience with VisionPlus and/or P1C card processing platforms.

§ Strong skills in requirement elicitation, process mapping or solution design.

§ Proven ability to identify inefficiencies and implement effective solutions.

§ Solid understanding of Agile (e.g., LEAN, Kanban) and traditional methodologies.

§ Proficiency in tools like JIRA for Agile project tracking.

§ Excellent communication skills for stakeholder engagement at all levels.

§ Experience in managing teams and driving delivery outcomes.

§ Knowledge of business process re-engineering, data analysis, and change management.