Senior System Engineer

Join us as a Senior System Engineer at Barclays, responsible for supporting the successful delivery of Location Strategy projects to plan, budget, agreed quality, and governance standards. Spearhead the evolution of our digital landscape, driving innovation and excellence to ensure unparalleled customer experiences. To be successful as a Senior System Engineer, you should have experience with: - Several years of experience working in an AV / Unified Communication environment. - Supporting a global IT infrastructure. - Troubleshooting complex IT services and identifying root causes. - Planning and implementing high-risk changes with global impacts. - Creating technical and process documentation. - Providing specialist knowledge of collaboration technologies and their configuration and integration. - Expert knowledge of collaboration solutions such as Video Conferencing, Audio Conferencing, Data Conferencing, Webcasting, Digital signage, and media streaming. - Experience with M365 suite, including Intune and Azure policy creation management. - Familiarity with management and configuration of enterprise-wide Digital Signage solutions. - Proven incident/problem/change management experience, working with ITIL framework for corporate organizations. - Good understanding of IT infrastructure services such as Windows/Linux servers, SQL databases, Active Directory, Firewalls, and Networks. - Sound knowledge of Information Security, Compliance, and IRM. - Understanding and application of customer service principles. - Ability to gather, analyze, and report on trends and make recommendations for improvement. Some other highly valued skills may include: - ITIL foundation certificate. - Working within a large financial services organization or other regulated industry. - Experience of working in a global organization preferably spanning infrastructure, applications, and/or operational environments. - Experience of end-user and collaboration technologies - preferably AV technology. - Experience in solution integration under multi-geo, multi-domain infrastructure. - Knowledge of the vendor market, industry standards, and best practices. You may be assessed on key critical skills relevant for success in the role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital, and technology, as well as job-specific technical skills. This role is based in Pune. Purpose of the role: To build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required to ensure reliable, scalable, and secure infrastructure. Ensure the reliability, availability, and scalability of systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response. Accountabilities: - Build Engineering: Develop, deliver, and maintain high-quality infrastructure solutions to fulfill business requirements ensuring measurable reliability, performance, availability, and ease of use. Identify appropriate technologies and solutions to meet business, optimization, and resourcing requirements. - Incident Management: Monitor IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Utilize data to drive down mean time to resolution. - Automation: Develop and implement automated tasks and processes to improve efficiency and reduce manual intervention, utilizing software scripting/coding disciplines. - Security: Implement secure configurations and measures to protect infrastructure against cyber-attacks, vulnerabilities, and security threats, including protection of hardware, software, and data from unauthorized access. - Teamwork: Collaborate cross-functionally with product managers, architects, and other engineers to define IT Infrastructure requirements, devise solutions, and ensure seamless integration and alignment with business objectives via a data-driven approach. - Learning: Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. As an Assistant Vice President, you are expected to advise and influence decision-making, contribute to policy development, take responsibility for operational effectiveness, and collaborate closely with other functions/business divisions. Lead a team performing complex tasks, set objectives, coach employees, and ensure work impacts the whole business function. If the position has leadership responsibilities, demonstrate a clear set of leadership behaviors to create an environment for colleagues to thrive and deliver to a consistently excellent standard. All colleagues are expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship - our moral compass, helping us do what we believe is right, as well as the Barclays Mindset to Empower, Challenge, and Drive - the operating manual for how we behave.,