20 Collaboration Technologies Jobs

Role Overview: As a Cross Technology Service Delivery Field Support Engineer (L1) at NTT DATA, you will be responsible for providing professional first-line remote and/or onsite technical support and field engineering services to clients. Your primary objective will be to ensure all requests, process events, and resolution incidents result in zero missed Service Level Agreement (SLA) conditions. You will be managing standard and low complexity incidents, conducting routine tasks, and ensuring incidents are updated with progress and resolution details in a timely manner. Key Responsibilities: - Ensure that the assigned infrastructure at the client site is configured, installed, tested, and op...

As a Cross Technology Service Delivery Field Support Engineer (L1) at NTT DATA, you will play a crucial role in providing professional first-line remote and/or onsite technical support to clients. Your primary responsibility will be to proactively identify and resolve technical incidents and problems to ensure service restoration for clients. By managing incidents and following through to effective resolutions, you will contribute to maintaining zero missed Service Level Agreement (SLA) conditions. Your day-to-day tasks will include managing standard and low complexity incidents, conducting routine tasks following standard practices, and ensuring the efficient resolution of incidents and req...

Job Description: The Voice Migration Support Specialist will support enterprise voice transitions from Avaya to Microsoft Teams for telephony and from Avaya Contact Center to Cisco Webex Contact Center. This role focuses on post-migration support, addressing user issues, troubleshooting voice and contact center functions, and ensuring a smooth adoption of the new platforms. Responsibilities: Provide post-migration support for Microsoft Teams voice and Cisco Webex Contact Center environments. Perform the migration of users and services from Avaya to Microsoft Teams and from Avaya Contact Center to Cisco Webex Contact Center. Troubleshoot and resolve issues related to call flows, user configur...

Role Overview: As a Cross Technology Service Delivery Field Support Engineer (L1) at NTT DATA, you will play a critical role in providing professional first-line remote and/or onsite technical support and field engineering services to clients. Your main responsibility will be to proactively identify and resolve technical incidents and problems to ensure service restoration for clients. You will focus on meeting Service Level Agreement (SLA) conditions without any misses, managing standard and low complexity incidents, and adhering to standard practices and procedures. Key Responsibilities: - Configure, install, test, and ensure operational readiness of assigned infrastructure at client sites...

As a Senior End User Support Tech at Tradeweb Markets, you will play a crucial role in providing excellent support for global endpoint management. Your responsibilities will include: - Excellent troubleshooting skills across various technologies such as desktops, telephony, AV, collaboration, messaging, remote access, and mobility. - Providing white-glove VIP support to executives, senior leadership, and global end users to ensure superior client experience. - Troubleshooting reported issues and completing assigned tasks according to SLA in ServiceNow. - Providing on-site support for physical desktops, hardware, peripherals, printers, etc. - Supporting virtual infrastructure platforms like V...

As an experienced Project Management Professional, you will be responsible for leading the end-to-end delivery of high-impact, complex technical solutions, particularly within Voice, Contact Center, and Collaboration technologies such as Avaya, Cisco, Genesys, and Microsoft. Your role will involve owning the technical solution delivery process from scoping to handover based on the Statement of Work (SoW). You will lead multi-team collaboration both internally and externally, guiding them through the design, test, and implementation phases. Managing senior stakeholders, suppliers, governance, risk, and change control will also be part of your responsibilities. It will be essential to ensure t...

As a member of the Solutions Engineering Team at Cisco, you will be part of a high-impact team that navigates the technological landscape to craft solutions addressing real-world business needs. You will collaborate with highly qualified engineers, staying up-to-date with the latest technology innovations and working with various internal and external teams to deliver solutions for customers. While technology is significant, the positive demeanor and teamwork of this team truly set it apart. Your key responsibilities in this role will include: - Collaborating with the Account Executive team to develop a sales plan - Gaining a deep understanding of Teamwork solutions and technology products -...

As an AV Project Manager, you will be responsible for the end-to-end project management of the entire site. Your key responsibilities will include: - Conducting site surveys to assess project requirements. - Developing and managing the A/V project installation schedule. - Working with CAD operator to create CAD drawings, rack elevations, and wiring diagrams. - Coordinating with the project manager and team members to create and review work documents. - Coordinating the design, engineering, installation, configuration, integration, and testing of various audiovisual equipment and collaboration technologies. - Coordinating with PMC, Architect, general contractors, electrical contractors, etc.,...

Job description Some careers shine brighter than others. If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to...

Role Overview: Join NTT DATA as a Cross Technology Service Delivery Field Support Engineer (L1) and be part of a renowned organization committed to technical excellence, innovation, and making a difference to clients and society. In this entry-level engineering role, you will provide professional first-line remote and on-site technical support and field engineering services to clients, ensuring service restoration and meeting Service Level Agreement (SLA) conditions. Key Responsibilities: - Configure, install, test, and ensure operational readiness of assigned infrastructure at client sites. - Install and configure software based on client requirements. - Identify and resolve technical incid...

As a Cross Technology Service Delivery Field Support Engineer (L1) at NTT DATA, you play a crucial role in providing professional first-line remote and/or onsite technical support to clients. Your primary responsibility is to proactively identify and resolve technical incidents and problems to ensure service restoration for clients. By managing incidents and ensuring effective resolutions, you contribute to maintaining zero missed Service Level Agreement (SLA) conditions. Your day-to-day tasks include managing standard and low complexity incidents, conducting routine tasks following standard practices, and ensuring the efficient resolution of incidents and requests. You are responsible for c...

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly Digital India by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an eco...

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion its a place where you can grow, belong and thrive. Your day at NTT DATA The Cross Technology Service Delivery Field Support Engineer (L1) is an entry level engineering role, responsible for providing a professional first-line remote and/or onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolutio...

Join us as a Senior System Engineer at Barclays, responsible for supporting the successful delivery of Location Strategy projects to plan, budget, agreed quality, and governance standards. Spearhead the evolution of our digital landscape, driving innovation and excellence to ensure unparalleled customer experiences. To be successful as a Senior System Engineer, you should have experience with: - Several years of experience working in an AV / Unified Communication environment. - Supporting a global IT infrastructure. - Troubleshooting complex IT services and identifying root causes. - Planning and implementing high-risk changes with global impacts. - Creating technical and process documentati...

As an experienced Project Management Professional, you will be responsible for leading the end-to-end delivery of high-impact, complex technical solutions, with a focus on Voice, Contact Center, and Collaboration technologies such as Avaya, Cisco, Genesys, and Microsoft. Your key responsibilities will include owning the technical solution delivery process, leading multi-team collaboration, managing senior stakeholders, suppliers, governance, risk, and change control, ensuring timely and budget-aligned delivery that meets business needs, driving continuous improvement and operational readiness, as well as managing escalations, RAG status, and lessons learned reviews. To excel in this role, yo...

Join a company that is pushing the boundaries of what is possible. Renowned for technical excellence and leading innovations, NTT DATA is committed to making a difference to clients and society. The workplace embraces diversity and inclusion, offering a space where you can grow, belong, and thrive. As the Cross Technology Service Delivery Field Support Engineer (L1) at NTT DATA, your primary responsibility is to provide a professional first-line remote and/or onsite technical support and field engineering service to clients. This entry-level engineering role involves proactively identifying and resolving technical incidents and problems through pre-emptive service incident and resolution act...

As a Cross Technology Service Delivery Field Support Engineer (L1) at NTT DATA, you will be responsible for providing professional first-line remote and/or onsite technical support and field engineering services to clients. Your role involves proactively identifying and resolving technical incidents and problems, ensuring all requests and resolution incidents meet Service Level Agreement (SLA) conditions. You will be tasked with managing standard and low complexity incidents, conducting routine tasks, and using readily available information to follow standard practices and procedures. Additionally, you will be required to configure, install, test, and ensure the operational functionality of ...

As a Cross Technology Service Delivery Field Support Engineer (L1) at NTT DATA, you will play a crucial role in providing professional first-line remote and/or onsite technical support to clients. Your primary responsibility will be to proactively identify and resolve technical incidents and problems to ensure service restoration for clients. By managing incidents and following through to effective resolutions, you will contribute to maintaining zero missed Service Level Agreement (SLA) conditions. Your day-to-day tasks will include managing standard and low complexity incidents, conducting routine tasks following standard practices, and ensuring the efficient resolution of incidents and req...

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. You will be part of a renowned organization known for its technical excellence, leading innovations, and its commitment to making a difference to clients and society. At NTT DATA, diversity and inclusion are embraced, creating a workplace where you can grow, belong, and thrive. Your day at NTT DATA As the Cross Technology Service Delivery Field Support Engineer (L1), you will be in an entry-level engineering role responsible for providing professional first-line remote and/or onsite technical support and field engineering services to clients. Your primary responsibility will be to proactively iden...

About the Team It's fun to work in a company where people truly believe in what they're doing. At Workday, we're committed to bringing passion and focus to the business of enterprise applications. We work hard, and we're serious about what we do. But we like to have a good time, too. In fact, we run our company with that principle in mind every day: One of our core values is fun. As a Collaboration Engineer, you will join the Business Technologys (BT) Collaboration and Endpoint Engineering team, which is responsible for connecting the workforce through digital technologies. Your domain expertise in this space is key as you work with teams at Workday to provide an outstanding experience for o...