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Senior Style Associate - MGL

Senior Style Associate - MGL

Kushals Retail

1 - 3 years

2 - 4 Lacs

Mangaluru

Posted:1 week ago| Platform:

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Skills Required

Retail Change management Sales Analytical Management Customer engagement Operations Store operations Store management

Work Mode

Work from Office

Job Type

Full Time

Job Description

The Senior Style Associate leads by example, delivering exceptional

customer experiences, driving sales, and ensuring operational excellence with a customer-focused mindset and adaptability.

Key Responsibilities

Customer Focus

Build and maintain strong customer relationships by understanding their preferences and providing tailored solutions.

Address issues professionally and ensure customer needs are met.

Gather customer feedback to improve products and services while addressing any concerns promptly.

Sales Mastery

Responsible for achieving store sales targets.

Drive solution-based sales by understanding customer needs and offering relevant products and services.

Focus on selling higher-value products to increase the average transaction value.

Use upselling and cross-selling techniques to enhance customer engagement and meet sales targets.

Demonstrate negotiation and objection-handling to convert prospects into loyal customers.

Flexibility and Change Management

Adapt to changing customer needs and share product and customer insight with the team.

Demonstrate problem-solving skills to address challenges and manage resistance effectively.

Show learning agility by quickly adopting new processes or strategies to improve sales and service.

Decision-Making

Utilize analytical thinking to make sound operational decisions.

Independently manage store operations in the absence of the Store Manager, ensuring smooth functioning.

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Senior Style Associate - MGL