Senior Software QA Engineer

What You'll Be Doing

• Work with software developers, program managers, and customers to investigate reported issues, assist in root cause determination, and verify reported defects are fixed.
• Replicate Customer / End user reported issues.
• Candidate will be working on the latest NVIDIA products and technologies and provide software technical support to our customers and partners.
• Focus will be to analyze and reproduce issues reported by OEMs customers and partners.
• Additional responsibilities include testing NVIDIA products on customer specific platforms to ensure compatibility and provide timely communication to cross-functional groups.
• You will help triage, isolate, and resolve reported problems.
• Develop and implement software tools that improves productivity.
  

What We Need To See

• Bachelor or Master degree in Computer Science, Electronics, Software Engineering, or equivalent degree.
• 5+ years’ experience with 2+ years customer support or software -hardware testing experience required.
• Experience troubleshooting and resolving hardware or software issues a must.
• Deep understanding of the Windows OS.
• Extensive scripting using Python required.
• Deep knowledge of PC architecture, supercomputers, and computer clusters.
• Must have extensive experience building, configuring, and troubleshooting PCs, or laptop systems.
• Experience with debugging tools, memory dump analysis and remote debug.
• Strong analytical & problem-solving skills, excellent interpersonal skills and should be able to handle multiple projects independently.
• Good written and verbal communication skills are essential.
• The candidate should be willing to work flexible hours.
  

Ways To Stand Out From The Crowd

• Familiarity working with NVIDIA GPU hardware a strong plus as well as prior experience in PC Game Testing will be an added advantage.