Senior Software Asset Management Specialist

Matured software request process created to apply consistent criteria for all new software requested and to add a layer of visibility to our senior Leadership team ensuring that any new software approved is to the benefit of Maersk which is clearly understood and trackable.

Software governance focus will take a more vigorous view over new software demands and the intent to ensure clear lines of communication are maintained, but also to make sure there is no surprise risk or unnecessary cost added to the Maersk environments

New Software tooling is to be created to have a holistic view over all software in use across the estate and technologies ensuring that relationships are visible to support total cost of ownership and return of investments can be shown alongside software licensing compliance.

Key responsibilities

• To assist in the delivery of all related SAM activities, for example - monthly data management, ELP creation, audit defence, contract and entitlement review risk analysis, reporting and tool administration
• Lead in delivery of reporting to senior management. Take responsibility for the successful delivery of tasks assigned
• Lead/support in the management of vendor audits and key vendor reviews with in-depth knowledge of main tier 1 vendors is also required such as Oracle, VMware, IBM, Microsoft, Red Hat etc.
• Join regular calls with project, operational departments, vendors and senior management, as an active participant to ensure that licensing requirements are adhered to, and risk is advised and managed
• To assist in the definition of service, and development/review of process, governance. standards and other foundational documentation
• To manage data verification and analysis across multiple data sources and types and produce clear reporting
• To undertake individual assignments, analysing Licensing requirements, gathering and analysing data, recommending solutions and mitigating activities.
• To manage the preparation of ELP reports across multiple vendors.
• To assist in the analysis and production of licensing impact reports for major migrations or change related to Data Centre, virtualisation, cloud or software deployment
• To support the development of new tooling (Central Software Repository, Request Tooling, Dashboard Reporting) to support the key goals, and associated requirements to mature tool and the collection, analysis, cleansing, reconciliation of associated data.
• To work collaboratively with development team to ensure that products being developed are aligned to team goals
• Join and add input to regular sprint management calls and to support the sprint process in being visible, up-t0-date and managed to the benefit of the end goals set out for the new strategy.
• To assist in the identification of continual internal process improvement.

Primary internal stakeholders

Typically 1-3

• Project Managers/Program managers
• Procurement teams
• Infrastructure service owners
• Software Owners
• Product Engineering teams

Primary external stakeholders

Typically 1-3

• Contract Vendor Management

Required experience

• 8-14 years in experience IT with 3-5 years of proven experience of managing and implementing Software Asset Management or related IT Discipline
• Understanding of license metrics e.g., core, processor, user
• Experience in Tier 1 or 2 Publisher licensing metrics, data collection and Effective License Position (ELP) creation including Tier 1 product lines and multiple licensing models
• Analytics - the ability to work through dry documentation and spreadsheets, extracting key information, analysing and modelling
• Hardware analysis knowledge - awareness of the importance of hardware devices such as client endpoints, server endpoints, virtualisation, mobile devices, BYOD, etc. and the ability to utilise the data in a commercially useful manner
• Contract/EULA analysis understanding - awareness or working knowledge of asset related contract, financial and procurement terminology and SAM related language
• Discovery tool experience, e.g., Microsoft SCCM, ADDM, Microsoft MAP, Active Directory, ePO
• Licence Management tool experience such as Flexera FNMS, ServiceNow SAM Pro, Snow Software
• Knowledge of cloud and virtualisation and its impacts for ITAM - Citrix, VMware, Oracle

Technical skills

• Analytical abilities, including excellent Excel skills
• To continually update your skillset by learning new vendor licensing rules, product usage rights and to educate junior licensing team. Administration and consultancy teams around architecture and complex licensing.
• Good presentation skills, both in reporting and in presenting in person
• Agile mindset

Business skills

• Commercial awareness.
• Inter-departmental relationship management capabilities.
• Analytical abilities, including Excel skills
• Meticulous and precise approach.
• A team player who is self-motivated.
• Drive and initiative.
• Good communication and interpersonal skills.
• Clear thinking under pressure.
• Ability to make decisions based on quick analysis and industry experience
• Good presentation skills, both in reporting and in presenting in person

Personal profile

• Proven record to work across multiple workstreams delivering to agreed timelines
• A sense of ownership
• Strong interpersonal skills
• Ability to take initiative and work autonomously
• Results-oriented
• Ability to influence and persuade