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Asian Paints
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SENIOR SERVICE EXECUTIVE - BATH DIVISION

SENIOR SERVICE EXECUTIVE - BATH DIVISION

Asian Paints

2 - 6 years

10 - 11 Lacs

bengaluru

Posted:15 hours ago| Platform:

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Skills Required

data analysis apqp iso quality control customer complaints documentation customer service spc coordination customer support technical support fmea service engineering customer satisfaction quality assurance qms after sales service msa ppap customer handling servicing

Work Mode

Work from Office

Job Type

Full Time

Job Description

Description

External Job Description

Job Purpose - The RSO is an officer in the Asian Paints - Bath Division,whose prime responsibilities are to maintain Customer Satisfaction score by working in close coordination with the Sales Team Business Responsibility Areas

To handle customer complaints and ensure resolution,Spare FG Management - New /Reverse LogisticsQuality - FM - Product feedbackMaintaining prescribed ISO 2015 standards in operational areaExtensive travel of 15- days in a monthManaging Manpower - On roll / Off rollMarket Visit - Dealer Visit and Consumer Site visitBig Data analysis - Documentation - ReportsFunctional initiativesHe may be allotted any additional responsibility necessitated at the unit People Managing - On roll and Off roll - 15 -30 Divisional Geography comprising 3-5 states / regions

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Asian Paints

Manufacturing (Paints and Coatings)

Mumbai

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SENIOR SERVICE EXECUTIVE - BATH DIVISION