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Job Title: Sr. Consultant - Customer Experience & Sales Gurgaon (Hybrid: 2–3 days/week remote) | Full-time About Gharaana Gharaana is a new-age premium furniture brand crafting timeless, well-designed pieces for modern Indian homes. We work closely with high-value customers furnishing full homes, offering quality, design, and trust in a category often marked by chaos. If you love conversations, aesthetics, and consultative selling—this is your chance to join a high-growth D2C brand shaping India’s next generation of home interiors. Role Summary We're looking for a high-performing Senior Sales Consultant to drive conversions for high-value orders (₹1 lakh+) across categories like sofas, beds, dining sets, and more. This is a hybrid role based in Gurgaon , with the flexibility to work remotely 2–3 days a week. You’ll engage with potential buyers over phone, WhatsApp, and Zoom to guide them through their furniture purchase journey—building trust, solving design questions, and ultimately closing deals. Key Responsibilities Engage with inbound and warm leads to understand home furnishing requirements Consult customers on design options, materials, pricing, and layouts Drive conversion of full-home orders, typically ranging ₹1–5 lakh or higher Manage follow-ups and nurture leads using CRM tools Collaborate with internal teams (design, operations, product) to provide a seamless customer experience Build strong relationships and ensure post-sale satisfaction What We’re Looking For 3–7 years of experience in premium furniture or interior design sales Past experience with brands like Pepperfry, Urban Ladder, Stanley, Livspace, Wooden Street, or similar preferred Proven ability to close high-ticket sales (>₹1 lac orders) Confident communication in English and at least one regional language Understanding of furniture materials, layouts, and customer preferences Comfortable with remote tools (Zoom, WhatsApp, CRM) and hybrid work Strong listening and consultative selling skills Passion for homes, design, and quality products Why Join Gharaana? Be part of a fast-growing premium furniture brand backed by deep design & supply chain expertise Work directly with the founding team and take ownership of revenue Hybrid flexibility with a 3-4 days in office and 2-3 days of work from home To Apply: Email your resume to hk@gharaana.in with the subject: Application – Sr. Sales Consultant or whatsapp on +917600075111 Show more Show less
