Senior Program Manager - Industrial AI Solutions

Roles & Responsibilities : 1. Presales & Technical Solutioning: o Partner with sales team to identify and qualify new business opportunities. o Lead technical discovery sessions with prospective customers to understand their challenges and requirements. o Develop and present compelling technical solutions that leverage Industrial AI and Process Twin technologies to address customer needs. o Create detailed solution architectures, including data pipelines, AI models, and deployment strategies. o Build and deliver customized product demonstrations and POC implementations. o Collaborate on the creation of proposals, SOWs, and other sales-related documentation. 2. Program Planning & Initiation: o Define project scope, objectives, and deliverables in collaboration with stakeholders. o Develop detailed project plans, including timelines, resource allocation, and risk management strategies. o Establish project governance and communication protocols. o Manage the transition from pre-sales to project delivery, ensuring a smooth handover of knowledge and context. 3. Project Execution & Monitoring: o Manage project execution according to the project plan, ensuring on-time and within-budget delivery. o Monitor project progress, track key milestones, and identify potential risks or issues. o Implement corrective actions to mitigate risks and resolve issues promptly. o Coordinate and manage cross-functional project teams, including data scientists, engineers, and consultants. o Ensure adherence to project management best practices and methodologies. 4. Stakeholder Management & Communication: o Maintain regular communication with stakeholders, including project sponsors, customers, and internal teams. o Provide project status updates, highlight key achievements, and escalate issues if reqd. o Manage stakeholder expectations and ensure alignment on project goals and objectives. o Facilitate project meetings and workshops to drive collaboration and decision-making. 5. Business Development & Growth Strategy: o Contribute to the development of the overall business strategy for the Industrial AI and Process Twin solutions portfolio. o Identify opportunities for expanding the product offering and penetrating new markets. o Build and maintain relationships with key industry influencers and partners. o Work with marketing to create compelling case studies, thought leadership content, and other marketing materials. 6. Risk Management & Issue Resolution: o Identify and assess potential project risks and develop mitigation plans. o Proactively manage project risks and issues, escalating as necessary. o Implement contingency plans to minimize the impact of unforeseen events. o Track and document project risks, issues, and resolutions. 7. Quality Assurance & Customer Satisfaction: o Ensure the quality of project deliverables through rigorous testing and validation. o Gather customer feedback and identify opportunities for improvement. o Strive to exceed customer expectations and ensure project success. o Manage project closure activities, including final documentation, knowledge transfer, and lessons learned. 8. Resource Management: o Work with functional managers to allocate resources to projects effectively. o Manage project budgets and track expenses. o Ensure that project resources have the necessary skills and tools to perform their tasks. o Manage vendor relationships as needed.