- The Senior Product Manager, Payment Processing is responsible for the commercialization and delivery of Authorize-Net products- This individual will have a faire understanding of the product line, a knowledge of how its components interact with the rest of Visa solutions, and the competitive landscape in the overall SMB payment solutions to articulate the future vision of the products- By working closely with Sales, Marketing, and other Product Managers across all Visa constituents, you will ensure the business fully supports the next generation of Authorize-net product experience-
- The ideal candidate should have a passion for delivering the best product experience for the customers, demonstrate in-depth understanding of the overall SMB payment markets, and is technical savvy on latest payment and software technologies-
- They should be able to envision, design, test and deliver the appropriate customer-centric solutions that enable business growth for our clients- They should have a firm understanding of both the client (merchant) and consumer experience as it relates to the end to end payment solution space- Having a viewpoint that is built upon a solid understanding of how payment solutions and consumer expectations for online payments have evolved over the last decade will be central to their ability to succeed-
- Past experience in delivering customer centric user experience and product strategy is a critical qualification- They should have had hands on experience developing, configuring and commercializing payment solutions that are designed for the SMB markets-
- The candidate must be a creative problem solver who works well in a highly collaborative environment, can bring structure to ideation teams, and has an ability to effectively communicate at all levels of the organization- The candidate must be able to demonstrate specific payment product expertise to both internal and external clients- Experience working with technical and product development teams in an agile environment will also be critical to achieving their goals-
- The Senior Product Manager will be responsible for establishing and executing strategic payment solution initiatives- They will report on the overall Authorize-Net product development progress to senior managers-
- They will also represent Authorize-net directly with merchants and partners in strategic sales situations- They will ensure that the product vision, strategy and roadmaps are closely aligned and well-articulated to customers, prospects and partners, as well as internally within Visa-
As a Senior product manager, the candidate must have a proven history of managing a successful launch of a new product through phases of a product s lifecycle from concept through management and ultimately sunset- is essential- In addition to real-world experience and instinct, they should have the ability to leverage well-structured empirical models and financial artifacts to support their business plans and strategy-
Strong interpersonal skills and the ability to build great relationships generate consensus and promote excitement and enthusiasm while bridging fraud initiatives and client priorities are critical qualities for success- This person will focus on working not only internally to deliver breakthrough results, but also externally evangelizing those results to the global marketplace- Above all, this person must intrinsically be a champion for Authorize-net products and promote usage within the company and to global clients- This position may require occasional travel to client sites and Visa locations around the globe-
RESPONSIBILITIES
- Own the product delivery for Authtorize-Net products serving SMB merchants, acquirers, and technology partners-
- Drive end-to-end product portfolio management including synthesizing market needs, product vision and strategy, roadmap creation, communication, and customer enablement-
- Partner with technical leadership and product development teams in delivering new feature functionality to market-
- Prioritize, plan and oversee new product introduction initiatives that support the business strategy and enable growth-
- Manage product investment budgets and forecasts- Lead continuous product planning and portfolio management in support of global business strategy and operations-
- Drive the implementation of advanced automation, integration, and no-code software solutions-
- Collaborate with cross-functional teams to define, develop, and deploy REST APIs and JSON-based integrations-
- Collaborate with global and regional leadership, as well as sales and business development functions to define go-to-market strategies and develop integrated global roadmaps-
- Actively contribute to the vision for the future of the Acceptance Platform product portfolio and inspire customers, partners and employees-
- Represent the business and product management in client engagements and industry events- Evangelize the value and differentiation of Payment Analytics and the broader Acceptance platform product portfolio within the payments ecosystem-
This is a hybrid position- Expectation of days in office will be confirmed by your Hiring Manager-
BASIC QUALIFICATIONS
- 11 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD
Preferred Qualifications
- 11 or more years of work experience with a Bachelor s Degree or at least 5 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 4 years of work experience with a PhD
- Experience evangelizing, marketing and commercializing products at scale.
- Specific industry experience in digital commerce and with responsibility for managing products including distribution across a variety of devices and implementation methods.
- Experience in products involving technical integrations and API development.
- Strong understanding of REST APIs, JSON, JavaScript, and HTTP protocols.
- Proven experience in a technical customer.facing role such as a developer experience, customer support for software developers, or solution engineering.
- Understanding payments landscape and ability to translate product strategy into executable plans.
- Exceedingly strong passion for shipping customer centric products
- Confident public speaker, experienced in media engagement and social platform vehicles
- Able to build relationships and gain exposure to internal and external client leadership teams through demonstrating key domain expertise.
- Proven track record of enhancing webhooks and embedded systems.
- In.depth knowledge of Authorize.net or similar products with the ability to identify potential synergies gained through partnership offerings, or market gaps.
