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Synozon Technology
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Senior Process Consultant

Senior Process Consultant

Synozon Technology

0 years

0 Lacs

coimbatore north tamil nadu india

Posted:14 hours ago| Platform:

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Skills Required

technology cutting planning erp management crm sap consulting support manufacturing engineering trading updating billing reconciliations service communication healthcare certifications

Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

Synozon Technology specializes in driving business and digital transformation through cutting-edge Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) solutions. With extensive expertise in SAP Consulting, Implementation, Upgrades, Roll-outs, and Support services, Synozon helps organizations achieve maximum value from technology. Catering to diverse industries such as Manufacturing, Steel, Automotive, Engineering, Oil & Gas, Trading, Retail, FMCG, Pharmaceuticals, and Hospitals, Synozon is dedicated to empowering businesses across various domains.

Role Description

This is a full-time on-site position for an AR Caller specializing in patient calls and proficient in the ECW Tool. Based in Coimbatore North, the role involves managing and responding to patient queries, updating patient records, utilizing the ECW Tool effectively, and ensuring timely resolution of billing-related issues. You will be responsible for handling account reconciliations, addressing concerns, and maintaining high-quality customer service standards.

Qualifications

Proficiency in AR Calling, patient communication, and understanding of healthcare billing processes.
Experience with ECW Tool and strong familiarity with medical billing software.
Strong communication, listening, and customer service skills to interact effectively with patients and stakeholders.
Ability to manage accounts, perform reconciliations, and address billing and payment concerns effectively.
Attention to detail, problem-solving skills, and a proactive approach to tasks.
Prior experience in the healthcare or technology industry is a plus.
Bachelor’s degree or relevant certifications in healthcare management, business administration, or equivalent is beneficial.

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Senior Process Consultant