Senior Process Analyst

Job Description

Job Requirements Single point of contact for Quality and Information Security activities within projects. Ensure adherence to the Quality Management System & Customer specific processes in the projects Define the right processes for the project based on the nature of development Preparing and presenting quality metrics to internal management and customer Perform Quality and Information Security Audits and publish the audit reports. Support Project Team during external Certification and Customer audits Perform Root Cause Analysis for issues and escalations Support Continual Improvement Initiatives Conduct process trainings to the team Work Experience Working knowledge of Standards & models such as ISO9001: 2015, CMMI Dev V2.0 Good understanding of Information Security Management Systems and ISO 27001 Working knowledge of Industrial Engineering and Software Life cycle models Engineering Graduate or Master of Computer Applications (MCA), plus Master’s in Business Administration (MBA) is an added advantage 5-7 years of experience in engineering service industry with focus on Quality & Information Security Management Systems Certified in Quality certifications like ISO or CMMI. Other certification like Six Sigma, CSM, SAFE Agile, etc is an added advantage. MS Excel, Word & Power point (Knowledge in VB macros is an advantage) PERSONAL ATTRIBUTES Customer Focus Problem Solving Logical Thinking Good Written & Verbal Communication in English Self-Motivated and Self Starter Show more Show less