Senior Order Management & SCM Specialist-India (Remote)

Senior Order Management & SCM Specialist-India (Remote)

Experience:

Role Overview

Senior Order Management & Supply Chain Specialist

Key Responsibilities

• Oversee

  end-to-end order management

  : validation, confirmation, issue resolution, and delivery tracking.
• Manage

  complex PO lifecycle activities

  including approval backend data, exception handling, and financial reconciliation.
• Provide leadership in

  rack manufacturing lifecycle management

  forecast alignment, BOM validation, WIP tracking, quality outputs, and expedite handling.
• Lead

  contract manufacturing order management

  including STO closure, CM inventory health reporting, and dropship orders.
• Deliver executive-level reporting on

  supply chain KPIs, open/closed POs, and resolution metrics

  .
• Mentor and guide junior specialists to strengthen team capability.
• Act as a key liaison for

  US teams and stakeholders

  , ensuring proactive communication and alignment.

Skills & Qualifications

• 5 8 years of experience in

  global supply chain operations, procurement, or order management

  .
• Strong hands-on knowledge of

  ERP systems (SAP or equivalent)

  .
• Experience in

  rack manufacturing and contract manufacturing processes

  is a strong advantage.
• Proven ability to

  manage escalations, resolve supply chain discrepancies, and lead reporting initiatives

  .
• Excellent stakeholder management and communication skills across global teams.
• Strong leadership and mentoring ability.