Senior Operations Manager

As a Senior Manager Operations at Teleperformance, you will play a crucial role in managing large-scale international operations, particularly in the Travel process domain. Your expertise in Operations Management within the BPO/International Travel process industry will be highly valued in this role. **Role Overview:** You will be responsible for overseeing and optimizing operations, focusing on P&L management, client engagement, and stakeholder management. Your proven track record in driving performance, implementing process improvements, and effectively managing teams will be essential for success in this position. Prior experience in the International Travel Process will give you a competitive edge. **Key Responsibilities:** - Manage large-scale international operations with a focus on the Travel process domain - Handle P&L management, client engagement, and stakeholder management effectively - Drive performance improvements, implement process enhancements, and lead the team towards success - Utilize your expertise in the International Travel Process to enhance operational efficiency - Demonstrate excellent analytical, problem-solving, and leadership skills in your daily tasks **Qualifications Required:** - 10+ years of experience in Operations Management, preferably in the BPO/International Travel process industry - Strong exposure to P&L management, client engagement, and stakeholder management - Proven ability to drive performance, implement process improvements, and effectively manage teams - Prior expertise in the International Travel Process will be advantageous - Excellent analytical, problem-solving, and leadership skills are a must If you join Teleperformance, you will be part of a dynamic and inclusive work culture that values growth opportunities with global exposure. In addition, you can expect competitive compensation and benefits that recognize your contributions to the team. If you are a people-driven leader who excels at delivering excellence in operations management, we are excited to connect with you and explore this opportunity further.,