Senior Operations Analyst

• Markets offer both risks and opportunities. At DWS, you can join a leading global company that promotes responsible investing and innovation. We seek creative thinkers to secure our clients' financial future. Join our mission and work with industry leaders. Take this chance for an extraordinary career and invest in your future.
• The Global Reporting & Performance Measurement department, part of the COO function, provides customer-specific and regulatory reports for the entire DWS business field.
• The Associate is responsible for the analysis, development, and production of complex customer reports, customer inquiries, and related activities. They play a crucial role in enabling communication between function teams, sharing knowledge and business practices, and developing process and performance efficiency. The Associate also builds and maintains relationships with the front office and other internal and external parties, especially for time-sensitive, complex, or regulatory tasks. They establish a trusting relationship with customers, adhere to standards, and are available for customers, especially in critical times.

Your key responsibilities

• Recording, feasibility check, analysis, and implementation of new reporting requirements
• Support and representation of the Client Reporting department in projects
• Collaboration with front office areas in the further development of existing and new reports
• Analysis and development of Environmental, Social, Governance (ESG) reports
• Handling inquiries and complaints from clients and internal departments
• Data analysis for the purpose of feasibility studies and functional specification of new reports
• Building and maintaining relationships with internal clients (e.g. front office) to serve as a point of contact within the operations function team, especially for time-sensitive or complex tasks

Your skills and experience

• Excellent knowledge of MS Excel VBA
• Exposure to Client reporting, Performance, and Investment reporting/Banking (Finance) background.
• Excellent knowledge of MS Excel, PowerPoint, and Access
• High level of initiative, independent and structured working style
• Understanding of Asset Management Operations preferred not mandatory.
• Good understanding of process SLAs/KPIs and experience in stakeholder handling.
• Ability to work under tight deadlines.
• Knowledge & usage of applications like Aladdin, Bloomberg would be an added advantage.
• Lead, represent the function in different forums, engage with colleagues in Frankfurt etc
• Accounting/Finance knowledge would be an added advantage.
• Ability to analyze data to determine root cause of problems.
• Good communication and interpersonal skills
• Ability to take ownership, priorities work and mange time effectively.
• Sound MS Office skills in particular MS Excel & Access
• Result-oriented, motivate team members, retain top talent and development etc
• Team-player and Flexibility in working hours.
• Excellent team skills and social competence
• Knowledge of Python and SQL is desirable
• Comprehensive expertise in securities and derivatives as well as solid knowledge of risk and performance metrics is preferred.