Senior Officer, Operational Risk Management, Firm-Wide

Core Competencies

• Strong knowledge about various regulatory requirements and having risk orientation
• Should have ability to work and coordinate with multiple stakeholders and have a solution driven approach
• Network with industry compliance fraternity and adopt best practises
• Managing efficient relationship with Regulator/s
• Identifying, escalation and mitigation of Regulatory/Compliance risk
  

Job Duties & Responsibilities

• Guide and coach team members in driving the compliance agenda
• Periodic Review of Branch OH (Operations Handbook), SOPs
• Adherence to Guidelines pertaining to Master Circular on “Customer Service at Banks.”
• Review of risk events, frauds, Branch/ATM complaints, DLP instances, incidents, etc. and coordination with relevant teams for gap analysis and process improvement
• Managing stakeholder’s expectation within the governance/compliance framework
• Branch Daily, Monthly Operations Checklist Collation & Sample Review,
• Insurance Limits revision &Collation & Preparation of Cash Retention Limit (CRL) Breach related KRI DataReview of Vault cash limits, Cash loading & CIT arrangements/ coordination,
• BCP process review / testing / coordination
• Support and collate required internal and regulatory reporting’s on fixed intervals
• Coordination with branches for various Audits (Stat, Concurrent, Group submission),
• Risk and Control Self-Assessment (RCSA) -Common & Unit Level RCSAs
• Coordination with various compliance units, Product, Business Units for various transactions/ process related requirements/ Deviations (deferrals, email processing, etc.)
  

Primary Location

Job

Schedule

Job Type

Job Posting