Senior Officer - Finance ( Accounts Receivable (AR) Controller)

About the role:

The Accounts Receivable (AR) Controller for eCommerce is responsible for overseeing the end-to-end AR function, ensuring accurate and timely billing, collections, reconciliations, and reporting in a high-volume, fast-paced digital environment. This role plays a key part in driving process improvements, automation initiatives, and internal control frameworks while collaborating cross-functionally with finance, operations, customer service, and technology teams. The ideal candidate will possess strong analytical skills, deep knowledge of AR best practices, experience with digital payment platforms, and a customer-focused mindset to support business growth and operational excellence.

Roles & Responsibilities:

1. Monitor and manage daily cash application, billing accuracy, collections, and customer account reconciliations to ensure timely and accurate reporting

2. Implement scalable AR processes and systems aligned with rapid growth and evolving eCommerce business models

3. Collaborate with customer service, sales, and finance teams to resolve disputes and improve the customer billing experience. 4. Track and analyze AR KPIs such as aging reports, bad debt trends, collection efficiency, and dispute resolution timelines to drive continuous improvements

4. Ensure compliance with internal controls, SOX regulations, and audit requirements related to receivables and revenue recognition

5. Leverage data and automation tools (e.g., RPA, ERP, BI tools) to streamline AR operations, reduce manual touchpoints, and enhance reporting accuracy

6. Drive root cause analysis of payment delays and lead corrective actions in collaboration with commercial and operational teams

7. Support month-end and year-end close processes with timely AR reporting, reconciliations, and analysis

Qualification:

1.Graduation/ post graduation (B.Com / M.Com) with relevant experience in AR accounting