Job Description:
L40 Finance & Ad Operations Director – Retail Media
Role Summary
The Finance & Ad Ops Operations Director will lead operational excellence across all accounts in the Retail Media department, with an initial focus on the top three highest-spending clients. This role is responsible for driving financial governance, ad operations compliance, and workflow solutions across complex media types including Search/PLA, DSP self-service, managed service display/video, and onsite campaigns. The Director will work closely with Maggie Siegler (VP, Strategy & Operations), Retail Media client team leads (Associate Directors+), and the Finance Reconciliation team, while also collaborating with Media Tech and Analytics teams to ensure scalable, compliant, and efficient execution.
Key Responsibilities
Strategic Financial + Operations Workflow Leadership & Governance
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Lead and maintain department-wide guidance for Prisma/Media Ocean and settings by campaign type.
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Build and support RACI plans for each account, tailored to staffing and campaign complexity and billing needs
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Identify and implement scalable workflow improvements and automation opportunities across financial and ad ops processes.
Financial Operations Oversight
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Ensure Prisma campaigns and IOs are aligned to client-approved budgets and supported by MAFs before launch.
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Facilitate monthly actualization workflows and coordinate with Finance Reconciliation to ensure timely and accurate completion.
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Lead resolution of invoice discrepancies, including missing or misaligned invoices.
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Maintain and evolve the vendor billing relationships matrix; collaborate with Partnerships to troubleshoot systemic vendor issues.
Ad Ops & Platform Compliance
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Oversee tagging workflows for display campaigns, coordinating with Media Tech and ensuring correct Prisma inputs and tag delivery.
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Ensure adherence to operational standards across media types, especially for Search/PLA, Amazon DSP, and TTD DSP.
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Support audit documentation and quality assurance protocols across accounts.
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Work with tech partners like Pacvue and Skai and other vendors to augment our automation workstreams to support standards adherence.
Cross-Functional Enablement
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Collaborate with media and analytics teams to streamline data pulls and pacing documentation and flowcharting through systems like Guideline Planner.
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Serve as escalation point for campaign Prisma setup and billing issues.
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Coordinate closely with Retail Media leadership and Strategy & Operations to align priorities and support team enablement.
Key Traits
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Strategic thinker with strong financial and operational acumen.
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Strong communication skills with leadership and vendor management.
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Proactive in identifying risks and driving resolution.
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Committed to team development and scalable process design.
Location:
DGS India - Chennai - Anna Nagar Tyche Towers
Brand:
Paragon
Time Type:
Full time
Contract Type:
Permanent
