Senior Manager – Operations & Business Development (Diagnostic Business)

Job Description

Company Description Since its inception in 2015, Stemz Healthcare has been dedicated to revolutionizing global healthcare services. With a strong focus on cutting-edge technology, including Machine Learning and Artificial Intelligence, Stemz Healthcare ensures the highest quality of patient care and operational efficiency. The company has a significant global presence and is recognized as a pioneer in the healthcare segment. Stemz Healthcare's Laboratory Services are CAP accredited, ensuring the highest standards of quality and accuracy in diagnostic testing. Learn more about us at www.stemzhealthcare.com. Role Description This is a full-time on-site role for a Senior Manager – Operations & Business Development (Diagnostic Business) located in Gurugram. The Senior Manager will be responsible for overseeing daily operations, developing and executing business strategies, managing projects, and leading training initiatives. They will also focus on enhancing operational efficiency, driving business growth, and maintaining high standards of service quality. KRA Manage daily operations of diagnostic centers/labs across one or more international locations. Establish and standardize SOPs across geographies in line with global best practices. Optimize sample collection, testing, reporting, and logistics workflows. Identify and expand into new geographies, B2B channels (hospitals, , corporates), and strategic partnerships. Build local healthcare alliances and channel partnerships for increased market penetration. Develop pricing and promotion strategies based on local market dynamics. Lead the launch of new diagnostic products, wellness packages, and mobile/home services. Lead multicultural, cross-functional teams including clinical, commercial, and customer support units. Lead and execute digital marketing strategies to promote diagnostic services and increase patient acquisition. Manage digital campaigns across Google Ads, Meta (Facebook, Instagram), LinkedIn, and regional platforms. Optimize SEO, SEM, website content, landing pages, and performance analytics. Design and implement social media calendars, influencer collaborations, and health awareness campaigns. Preferred Qualifications: Bachelor's or Master’s in Life Sciences, Business Administration, Healthcare, or Marketing Certification in Digital Marketing (e.g., Google, HubSpot, Meta Blueprint) Experience in international healthcare/diagnostic brands Show more Show less