Senior Manager, Learning Design, Delivery and Operations

As a senior manager within our Global Learning Team, you will be a key contributor towards the strategy, design, and execution of a broad portfolio of learning solutions that are innovative, data-driven, and business-aligned. This role is pivotal in driving organizational agility, cultivating a learning culture, and integrating emerging technologies to enhance employee growth.

What youll be DOING

What will your essential responsibilities include?

• End-to-End Learning Program Strategy & Execution: Lead the strategic planning and operational coordination of global mandatory learning initiatives. Collaborate with subject matter experts/business stakeholders to define learning needs and apply instructional designer strategies to embed innovative, personalized, and data-driven learning approaches that foster engagement and knowledge retention.
• Learning Ecosystem & Content Strategy: Oversee the management of digital learning content, including LMS and emerging Learning Experience Platforms (LXP). Champion the adoption and integration of cutting-edge learning technologies, including AI, automation, chatbots, and other emerging tools. Lead initiatives to modernize learning ecosystems, enhance learner engagement, and streamline administrative processes through digital transformation.
• Data-Driven Insights & Strategic Reporting: Lead the collection, analysis, and interpretation of learning data, providing strategic insights through dashboards and reports using tools like Power BI. Use data to measure success, inform continuous improvement, and advise stakeholders on learning impact and organizational readiness.
• Stakeholder & Change Management: Act as a trusted strategic advisor to business units and senior leadership, aligning learning initiatives with broader organizational goals. Facilitate stakeholder engagement and foster a consulting approach to identify learning needs, support cultural transformation, and embed a growth mindset across the organization.
• Experiential Facilitation: Design and facilitate immersive learning experiences using simulations, workshops, roleplays, and other experiential techniques that drive behavior change. Deliver high-impact facilitation for leadership and capability-building programs, balancing scale with high-touch learning engagement.
• Partnership & Vendor Management: Develop strategic relationships with external vendors, consultants, and partners. Oversee contract negotiations, ensure quality standards, and manage logistics to deliver impactful learning solutions aligned with organizational standards.
• Organizational Culture & Change Leadership: Support organizational change initiatives by embedding learning as a key enabler of cultural transformation. Promote programs that reinforce core values, agility, and innovation, fostering a resilient and adaptable workforce. Assist in the development and distribution of learning communications, including training announcements, reminders, and program updates.

You will report to Vice President of L&D in India.

What you will BRING

Were looking for someone who has these abilities and skills:

Required Skills and Abilities:

• Proven experience in strategic learning & development leadership, with a robust background in operations, ideally within a global environment.
• Extensive experience with learning tools and systems, including LMS, LXP, and other digital learning platforms.
• Outstanding proficiency in data visualization and reporting tools, such as Power BI, for analytics and strategic insights.
• Expertise in leveraging emerging technologies like AI, automation, and chatbots to innovate learning delivery and administrative processes.
• Should have a firm grasp of how people learn through instructional design methodologies, and excellent writing, communication and collaboration skills

Desired Skills and Abilities:

• Excellent stakeholder management, consulting, and change management skills.
• Demonstrated ability to analyze complex data, develop insights, and drive data-informed decision-making.
• A forward-thinking, innovative mindset with a passion for driving transformation and continuous improvement.
• Exceptional leadership, communication, and interpersonal skills, capable of inspiring teams and engaging senior stakeholders.