The Role
We are looking for a Senior HR Program Manager to join our Instamart HR team in Bangalore. This is a high-visibility role where you will be the strategic architect for the systems and processes that support our 20,000+ frontline associates.You will be responsible for driving our HR transformation agenda, moving beyond day-to-day operations to design and implement the foundational programs that will define our employee experience. This is an opportunity to solve complex, large-scale challenges and build a fair, efficient, and engaging workplace from the ground up.Key Responsibilities
- Drive HR Transformation: Lead and manage critical, large-scale HR programs across the organization. Your portfolio will include key strategic pillars such as incentive design, labor planning, and performance management frameworks.
- Oversee Tech & Systems Rollout: Manage the end-to-end implementation of new HR technologies. This includes vendor selection, change management, creating training materials, and ensuring successful adoption across thousands of employees.
- Build Scalable Mechanisms: Design and implement robust, repeatable processes to manage the entire employee lifecycle—from onboarding and attendance to grievance redressal and exits—for a distributed workforce of over 20,000.
- Lead Change Management: Develop and execute comprehensive change management strategies for new policies and system rollouts, ensuring clear communication and smooth transitions for all stakeholders.
- Collaborate and Influence: Work closely with cross-functional leaders in Operations, Finance, Legal, and Technology to ensure your programs are aligned with business objectives and are executed flawlessly.
Ideal Candidate Profile
- Experience: 4 to 6 years of relevant experience, with a proven track record of managing complex, large-scale programs in a fast-paced environment.
- Background: Experience in management consulting, a Chief of Staff role, or a similar strategic program management function is highly advantageous.
- Education: An MBA or post-graduate degree is preferred, but we value demonstrated experience and impact above all else.
Who You Are
- You are a strategic thinker with a knack for translating big-picture ideas into clear, actionable plans.
- You are an exceptional problem-solver, comfortable with ambiguity and skilled at bringing structure to complex challenges.
- You are a strong communicator and collaborator, able to influence stakeholders and build relationships at all levels.
- You are highly organized and data-driven, using insights to inform your strategy and measure success.
- You are resilient and adaptable, thriving in a dynamic startup environment where you can make a significant impact.
Why Join Us?
This role offers a unique opportunity to be a key architect of the people practices for one of India's fastest-growing businesses. You will have the autonomy to lead high-impact initiatives with direct visibility to senior leadership. If you are passionate about building great workplaces and want to solve challenges at scale, we would love to hear from you.