Jobs

Interviews
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home

Jobs

Home
>
Jobs in Gurugram
>
Air India
>
Senior Manager - Commercial Performance Management

Senior Manager - Commercial Performance Management

Air India

12 - 17 years

13 - 18 Lacs

Gurugram

Posted:5 days ago| Platform:

Apply

Skills Required

Relationship management Cargo Performance management Strategic partnerships Commercial operations Account management Customer service Data mining Forecasting Operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

A. Job Purpose

Lead the development and execution of global cargo sales initiatives, strengthening long-term strategic partnerships with freight forwarders and key industry stakeholders.

Design and implement customer-centric sales and product strategies to maximize revenue opportunities, expand market reach, and enhance profitability.

Establish and execute network growth plans, ensuring continuous expansion of cargo capacity across international markets.

B. Key Accountabilities

Strategic Relationship Management: Act as the central liaison between global Cargo-Commercial, Sales, and Operations teams, facilitating seamless account management and fostering high-value partnerships.

Cross-functional Collaboration: Engage with sales, GSSAs, operations, capacity, pricing, and digital teams to enhance service delivery and commercial efficiency across the network.

Market Expansion Account Growth: Strengthen Air India Cargo s presence in key international markets by driving account expansion and cultivating new business relationships.

Data-driven Strategy Implementation: Analyze industry trends, business insights, and market data to shape sales, product, and operational strategies that improve revenue performance and customer experience.

Performance Optimization: Monitor customer expectations and market dynamics to proactively identify gaps, implementing strategic initiatives to enhance cargo service offerings and financial outcomes.

C. Skills / Qualities Required

Proven ability to engage with senior executives and industry stakeholders at a strategic level Extensive experience in air cargo sales and commercial operations, with multi-functional expertise as a significant advantage.

Strong analytical skills in data mining, market

analysis, and forecasting to drive business

decisions.

Demonstrated success in leading complex projects and cross-functional initiatives with measurable outcomes.

D. Key Interfaces

Internal Interfaces

Regional Cargo Managers Co-create customer journeys and support on closing the expectation gaps

Cross functional leaders and

teams Collaborate to align and / or build our offerings with customer expectations - Commercial, Product, Operations, Compliance

External Interfaces

Customer s leadership team

and key influencers Make Air India Cargo the preferred partner for the freight forwarders across geographies

GSSAs Engage with sales partners to execute sales strategies and enhance Air India s cargo offerings

D. Educational and Experience Requirements

Minimum Education requirements Bachelor s degree in Management: Operations Management or Services Marketing

Experience Minimum Desired 12+ years of experience in a International Sales / Account management / Commercial Operations, within the cargo or airline industry 15+ years of experience in air cargo account management / business development and preferably a stint in building programs in operations / customer service

More Jobs at Air India

Manager QMS Auditor

Gurugram

10 - 15 yrs

INR 14 - 22 Lacs

Associate Manager - Data Protection

Gurugram

5 - 8 yrs

INR 4 - 9 Lacs

Associate - Operations

Amravati

3 - 5 yrs

INR 2 - 4 Lacs

Senior Associate - Stores and Tools

Amravati

4 - 7 yrs

INR 2 - 7 Lacs

Personal Assistant

Gurugram

9 - 14 yrs

INR 17 - 20 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Relationship Management Interview Now

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Air India

Aviation

Mumbai

Approx. 14,000 Employees

57 Jobs

Key People

Campbell Wilson

MD & CEO
Vinod Hejmadi

Chief Operating Officer
Ravi Jadhav

CFO

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Senior Manager - Commercial Performance Management