Senior Manager - Commercial (Logistics Partner)

Gokwik Commerce Solutions

5 - 8 years

11 - 15 Lacs

gurugram

Posted:18 hours ago| Platform:

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Skills Required

supply chain operational excellence value added services manager commercial analytical e-commerce performance analysis cost slas logistics

Work Mode

Work from Office

Job Type

Full Time

Job Description

About GoKwik

GoKwik is the only Growth-Platform built for maximising D2C GMV. Since 2020, we ve grown from a single RTO-reduction product to a full AI-first Growth OS spanning checkout optimisation, payments, retention, and engagement. Today, we power 15,000+ merchants across 50+ countries from India to the UK, Europe, and the US through products like KwikCheckout, COD RTO, KwikEngage (WhatsApp Business solution), and Return Prime (Returns Management Software). Backed by Z47, Peak XV Partners, and Think Investments, we have raised USD 55 Mn (Series B) and are scaling fast.

Why This Role Matters

As a Senior Manager - Commercial (Logistics Partners), you will play a mission-critical role in shaping GoKwik s logistics ecosystem and enabling cost-efficient, high-performance delivery at scale. You ll lead commercial strategy across courier partners, 3PLs, and merchants ensuring we secure the best rates, optimise SLAs, and build partnerships that power seamless fulfillment for thousands of brands. This role sits at the intersection of commercial strategy, vendor management, and operational excellence, directly influencing margins, delivery outcomes, and merchant experience.

What You ll Own

Lead commercial negotiations with courier partners and logistics service providers to secure competitive pricing, SLAs, and value-added services.
Build and nurture strong relationships with logistics partners and e-commerce merchants to drive performance and cost efficiency.
Develop strategic commercial frameworks to improve margins, streamline operations, and support scale.
Monitor vendor performance, payment terms, and compliance with contractual commitments.
Collaborate closely with Ops, Finance, and Tech teams to enhance delivery workflows and unlock efficiencies.
Identify, evaluate, and onboard new logistics partners through rigorous cost-benefit and performance analysis.
Build dashboards, reports, and benchmarking analyses to track commercial performance, cost trends, and partner outcomes.

Who You Are

Graduate/MBA with 5-8 years of experience in logistics, e-commerce, supply chain, or related commercial roles.
Proven track record in vendor management, price negotiations, and managing courier/logistics partnerships.
Deep understanding of e-commerce fulfillment dynamics, carrier rate structures, and delivery SLAs.
Strong analytical, commercial, and negotiation skills with proficiency in Excel and data-driven decision-making.
Excellent communicator with the ability to manage relationships across senior stakeholders.
High ownership mindset with the ability to influence cross-functional teams and drive results in fast-moving environments.

Why GoKwik

At GoKwik, we re redefining how D2C brands scale from conversion and checkout to delivery and retention. In this role, you ll directly influence one of the most critical levers of merchant success: logistics performance. You ll work with industry-leading partners, solve complex supply-chain challenges, and build commercial systems that scale with our global footprint. If you love driving strategic negotiations, optimising cost structures, and building high-impact partnerships, this is the place to accelerate your career.

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Gokwik Commerce Solutions

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Senior Manager - Commercial (Logistics Partner)