Senior Manager - Client Servicing

📍 Mumbai | Full-time | On-site

immersive, multi-sensory brand experiences

Senior Manager - Client Servicing

What you will do:

• Act as the primary point of contact for top clients, ensuring trust and satisfaction
• Lead end-to-end client servicing — from brief to flawless event delivery
• Collaborate with internal creative, production, and tech teams to bring ideas to life
• Manage multiple accounts, ensuring quality, profitability, and timely delivery
• Mentor and guide a client servicing team to perform at their best
• Spot opportunities to grow accounts through upselling & cross-selling

What we are looking for:

1. 4–6 years of experience in client servicing (events, experiential marketing, media, or advertising)
2. Proven success managing large-scale clients/projects independently
3. Excellent communication, negotiation & presentation skills
4. Strong leadership, multitasking & problem-solving abilities
5. Knowledge of event production processes, budgets, and timelines
6. Willingness to work flexible hours during event schedules
7. MBA is a plus, but not mandatory

Why StepOne:

• Work on some of the most innovative and large-scale events in the industry
• Be part of a fast-growing, creative, and tech-driven team shaping the future of experiential marketing
• Take on opportunities to lead high-impact projects with top global and Indian brands
• Thrive in a culture that values ownership, creativity, and continuous growth

If you’re ready to craft extraordinary experiences with us, apply now.