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Fidelity International logo

Senior Manager - Change Management

7 - 9 years

8 - 12 Lacs

Bengaluru

Posted:2 days ago| Platform: Naukri logo

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Skills Required

Service management Change management Compliance Audit compliance Machine learning Workflow Associate Director Stakeholder management Auditing Service operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

The Senior Change Manager ensures that day to day the team functions effectively and we deliver a service of high quality that delights our users. Deep knowledge is required across the Change Management Practice, ServiceNow, PowerBI, OKRs, KPIs, AI/ML, Stakeholder Management, Risk, Audit, Compliance in order to act as our authority in this space. Comfortable with managing multiple stakeholders and competing demands, this role has a strong eye on improving what we do, with a focus on machine learning, deeper trending, industry standard metrics and AI so that the team is at the forefront of innovative solutions in a cost and time effective way. That said, you are also happy to roll up your sleeves and get involved in day to day activities if the need arises. About you You have a deep understanding Change both as a process and also from a workflow perspective in ServiceNow. Coupled with a solid understanding of risk, controls, audit and compliance and are comfortable and in control during audits. You are able to break down complex requirements and create dynamic solutions which automatically meet our standards, controls, has minimal manual touch points, empowers our customers to yield desired results. You know what good looks like for Change Management, and you re able to engage with teams and negotiate with senior stakeholders both within ESM and across Fidelity globally to get the desired outcomes.

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Fidelity International
Fidelity International
www.fidelityinternational.com

Financial Services

Abingdon

7000+ Employees

214 Jobs

    Key People

  • Anne Richards

    Chief Executive Officer

  • Mangesh Sarfare

    Chief Financial Officer

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