Senior Manager – CHA & Customs Clearance

Job Title: Senior Manager – Customs Clearance & Logistics Operations

Location: Mundra / Kandla Port, Gujarat
Industry: Logistics / Freight Forwarding / CHA
Experience: 10–15 Years (Minimum)
Employment Type: Full-Time

About the Role

We are seeking a highly experienced and result-oriented Senior Manager – Customs Clearance & Logistics Operations to join our dynamic team. The ideal candidate must have deep expertise in import/export procedures, customs clearance, and a strong network within the Mundra and Kandla port ecosystem. This role demands hands-on operations management, team leadership, and client relationship building.

Key Responsibilities

• Manage and oversee complete customs clearance operations for both import and export shipments.
• Ensure all documentation is in compliance with current customs regulations, laws, and procedures.
• Supervise, train, and manage staff involved in customs, forwarding, and logistics processes.
• Handle day-to-day operations with Shipping Lines, CFS, Warehouses, and Dry Bulk logistics.
• Efficiently resolve any queries raised by customs authorities and ensure smooth cargo clearance.
• Develop and maintain strong relationships with clients, port officials, and logistics partners.
• Generate leads and identify new business opportunities through client interaction and market networking.
• Manage logistics operations at Mundra and Kandla ports, ensuring timely and cost-effective movement.
• Identify and engage potential clients, develop detailed customer profiles, and drive business growth.
• Oversee and optimize operations performance, ensuring efficiency and compliance across the board.

Candidate Profile

• Education: Graduate (Preferred: Specialization in Logistics, International Trade, or Supply Chain).
• Minimum 8–10 years of experience in CHA operations, customs clearance, and documentation.
• Hands-on experience at Mundra and Kandla ports is a must.
• Strong knowledge of customs rules, regulations, HS codes, and end-to-end clearance procedures.
• Proven experience in operations management, including freight forwarding and warehouse coordination.
• Excellent communication, leadership, and staff management skills.
• Ability to generate leads and maintain strong client relationships.
• Proficient in resolving clearance issues, documentation discrepancies, and customs queries.
• Well-versed in managing dry bulk, forwarding, and complex cargo operations.

Skills Required

• Customs Clearance
• Import/Export Documentation
• Freight Forwarding
• CFS & Warehouse Management
• Port Operations – Mundra & Kandla
• Team Handling & Staff Supervision
• Client Relationship Management
• Business Development & Lead Generation
• Strong Communication Skills

Job Type: Full-time

Pay: ₹100,000.00 - ₹125,000.00 per month

Benefits:

• Provident Fund

Work Location: In person