TransUnion's Job Applicant Privacy Notice
What We'll Bring
At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation – we’re consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius.Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology.As the Senior Lead of Global Delivery team, you will work with multiple groups and have a broad impact on the customer experience, process management & optimization and compliance, as you drive a culture focused on innovation through process improvements, automation, implementing new tools, and developing global standards.
What You'll Bring
What we’ll bring:
- A work environment that encourages collaboration and innovation. We consistently explore new technologies and tools.
- Flexible time off, workplace flexibility, an environment that welcomes continued professional growth through support of tuition reimbursement, conferences and seminars.
- Our culture encourages our people to hone current skills and build new capabilities, while discovering their genius.
What You’ll Bring
- Bachelor’s degree in engineering, operations research, or other equivalent field. A track record of academic excellence
- Demonstrated interest in Financial Services or related industries (e.g., relevant internships)
- Strong communication, analytical skills, and ability to multi-task in changing environment.
- Good programming skills; 7+ years of experience with programming and data manipulation languages (Ab Initio, Unix, SQL); high level of familiarity with Microsoft Office tools
- Versatile interpersonal and communication style with the ability to effectively communicate at multiple levels within and outside the organization; ability to work in a collaborative, fast-paced environment; evidence of initiative-taking
- Accountability for quality of code and application development.
- Strong time management skills with the ability to manage multiple assignments effectively
Impact You’ll Make
- This position is responsible for supporting the delivery of credit data in batch mode via client engagements and research serving TransUnion’s clients.
- You will process the TransUnion’s client orders using various internal tools and mentor/Train junior associates.
- You will be responsible for data extraction, data cleansing & data validation using Ab-Initio on UNIX platform.
- You will participate in internal projects to enhance the existing toolkits or create new tools/processes to improve quality & speed of order delivery.
- You will collaborate with internal and external cross-functional teams to drive new business initiatives and deliver long-term value-added product propositions
- You will foster a high performance culture and cultivate an environment that promotes excellence and reflects the TransUnion brand.
Additional Expectations
People Management:
- Establish team goals and provide directions for accomplishing the same
- Responsibility for direct reports (1:1s, coaching, reviews, comp, etc.)
- Develop “top 2 / bottom 2” plan for directs
- Foster team culture (regular team meetings, outings, collaboration, etc)
Business Management
- Responsible for the assignment & quality delivery of all orders within the purview of assigned area
- Active participation in the Batch leadership responsibilities & duties as assigned
- Fostering of Enterprise relationships directly related to assigned area
Execution
- Superior ability to manage & troubleshoot orders for assigned area & across Global Delivery
- Deep understanding of our processes, capabilities & data
- Batch Solutions Improvement
- Lead & drive initiative that demonstrably improves efficiency or revenue across the Global Delivery team
Mentorship And Guidance
- Visible & present leader who actively mentors or develops key relationships with associates in Batch or across TU & provides guidance / coaching
- Training & Grooming team members in product & process aspects
Expectation
- Willingness to work in US hours based on business requirements.
Impact You'll Make
Primary Location: ChennaiOrganization: Global Operations - Global Delivery (Fulfilment)Schedule / Shift: Regular / StandardJob Type: Full-time (US Shift)This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.TransUnion Job TitleSr Lead, Batch Processing
