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Applied Materials
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Senior IT Solutions Management Professional

Senior IT Solutions Management Professional

Applied Materials

10 - 15 years

14 - 18 Lacs

bengaluru

Posted:9 hours ago| Platform:

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Skills Required

sap sales process sap crm sales crm project management service management processes cpq sap implementation sap cpq sap presales root cause analysis it solutions system integration business transformation sap c4c system monitoring

Work Mode

Work from Office

Job Type

Full Time

Job Description

General Profile

Requires specialized depth and/or breadth of expertise in Sales Processes Preferably SAP C4C, SAP CPQ, SAP CRM and Project Management

Interprets internal or external business issues and recommends best practices in quote-to-cash processes, and enterprise project planning and delivery .

Solves complex problems; takes a broad perspective to identify innovative solutions.

Works independently, with guidance in only the most complex situations. May lead functional teams or projects.

Key Responsibilities

Sales & Solution Design
Negotiate with customers to design solutions addressing complex cross-functional needs across Sales C4C, CRM, and CPQ . Identify best-known methods (BKMs) for integrated solution design and standards. Stay current with market technologies and collaborate with multiple vendors to ensure high-quality resources and competitive solutions. Application Configuration & Development
Configure and/or develop SAP solutions (e.g., SAP C4C,CPQ, CRM, ) and perform testing (unit, integration, performance, acceptance). Execute data conversions and pricing logic using standard tools. Supervise contract developers and ensure quality assurance across Sales and Pricing modules . System Monitoring & Upgrades
Monitor Systems for availability and performance. Report anomalies and participate in patch evaluations, point releases, and major upgrades. Recommend system enhancements to support Q2C processes Customer Support & Service Management
Provide or oversee support services for SAP-based IT services. Adhere to service management processes to meet SLAs and maintain customer satisfaction. Conduct root cause analysis of incidents and recommend preventive actions, especially in Sales and Quote Management . Project Management
Lead and manage end-to-end projects involving SAP CRM, CPQ, and Sales transformation initiatives . Define project scope, timelines, budgets, and deliverables. Ensure effective execution through structured methodologies (e.g., Agile, Waterfall), risk mitigation, stakeholder communication, and quality assurance. Drive cross-functional collaboration and ensure alignment with business goals. Mentorship & Training
Mentor team members in SAP product functionality, development, testing guidelines, and methodologies. Provide training on Sales, Pricing, and Project Management best practices .

Education & Experience:

Master's/Bachelors degree in CS, IT or related field

10 - 15 Years of Relevant Experience

Functional Knowledge

Demonstrates deep expertise in SAP Sales solutions , including C4C, CPQ, CRM , and Pricing/Costing frameworks.

Business Expertise

Interprets internal/external business challenges in Sales and Project Delivery and recommends best practices to improve processes and services.

Leadership

May lead functional teams or projects involving SAP implementations or upgrades with moderate resource requirements and complexity.

Problem Solving

Leads others to solve complex problems in Sales operations, pricing strategies, and SAP system integration .

Impact

Impacts the achievement of customer, operational, and project objectives through SAP-driven business transformation .

Interpersonal Skills

Communicates complex SAP and business concepts and negotiates with stakeholders to adopt innovative solutions.

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Senior IT Solutions Management Professional