Senior IT Project Manager

BYST

0 years

0 Lacs

delhi

Posted:2 days ago| Platform: GlassDoor logo

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Skills Required

crm management drive coordination analytics reports deployment data automation design testing leadership training support governance reporting communication

Work Mode

On-site

Job Type

Part Time

Job Description

Role Overview:

The Senior IT Project Manager will manage Zoho CRM and BYST IT Tools / project management, drive vendor coordination, develop analytics reports, lead platform enhancement and deployment initiatives. This role also acts as a change agent to champion IT systems adoption and improvements, working closely with diverse stakeholders.

Key Responsibilities:

Manage and optimize Zoho CRM workflows, data automation, and customizations to meet evolving business needs.
Drive product and tool enhancements, including design, testing, and deployment of new functionalities. Work on Vendor management activities ensuring timely and quality delivery solutions.
Build and maintain advanced dashboards and analytics reports that provide actionable insights for decision-making.
Collaborate extensively with cross-functional teams, external vendors, and senior leadership to gather requirements, communicate progress, and ensure smooth change management.
Act as a change agent to promote user adoption of new IT tools and processes, providing training and support to stakeholders.
Ensure data governance, quality, and continuous process improvements in reporting and communication workflows.

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