Job
Description
Job Summary: We are looking for an experienced and detail-oriented HR Operations professional to manage and oversee the administration of employee benefits such as Mediclaim, Term Insurance, and Health Insurance. The ideal candidate will have a solid understanding of HR operations, particularly in the areas of employee health benefits, policy administration, and compliance. Key Responsibilities: Benefits Administration: Handle and manage employee Mediclaim, Term Insurance, and Health Insurance policies. Ensure timely enrollment, updates, and resolution of any claims issues. Policy Management: Administer the health benefits program, ensuring policies are aligned with company needs and statutory requirements. Oversee regular policy renewals and updates. Employee Support: Act as the point of contact for employees regarding health insurance benefits and term insurance queries. Provide assistance in resolving claims and benefit-related issues. Compliance & Documentation: Ensure compliance with legal and regulatory requirements pertaining to Mediclaim, Term Insurance, and Health Insurance. Maintain accurate records and documentation. Vendor Management: Coordinate with insurance providers, brokers, and third-party vendors to ensure seamless service delivery. Manage relationships with vendors to resolve issues promptly. Reporting & Analysis: Prepare regular reports related to claims, insurance renewals, and other benefits-related data. Analyze trends and provide insights to HR leadership for decision-making. Employee Awareness: Conduct information sessions or provide communication to employees on the available benefits and how they can avail of them. Onboarding & Offboarding: Ensure proper benefits enrollment and transitions during the onboarding and offboarding processes, including the deactivation of benefits for departing employees. Key Skills & Qualifications: Bachelor's degree in Human Resources, Business Administration, or a related field. 2-5 years of experience in HR Operations or Benefits Administration, preferably with a focus on Mediclaim, Term Insurance, and Health Insurance. Strong understanding of employee benefits policies and insurance processes. Knowledge of labor laws, compliance regulations, and insurance policies. Excellent communication and interpersonal skills, with the ability to resolve issues efficiently. Detail-oriented with excellent organizational and documentation skills. Proficiency in MS Office and HRMS software. Preferred Qualifications: Certifications related to HR, benefits administration, or insurance. Previous experience working with insurance vendors and managing policy renewals.
