Senior Holiday Consultant

Responsibilities and Duties

• Design, develop, and plan products/ itineraries in line with needs of modern-day travellers.
• Handle end-to-end travel arrangements (airlines, hotels, experiences, visas, etc).
• Interact with clients over the phone, email, offering sound advice and information related to products and destinations.
• Convert customer enquiries into bookings and generate revenue for the organization.
• Maximize profitability through negotiation with suppliers over prices and rates.
• Deliver outstanding levels of customer service with a view to exceeding customer expectations.
• Provide regular reporting to management.
• Organize and attend tourism events, conferences, workshops, seminars and exhibitions.
• Constantly update/modify holiday experiences based on customer feedback.

Required Experience and Qualifications

• Exceptional written/verbal communication skills in English is required
• Energetic, confident, innovative.
• Strong customer orientation.
• Should be well-travelled or experienced in international travel management.
• Should have an entrepreneurial spirit and be able to work independently.
• Ability to operate in a fast-paced environment and work under pressure.
• Thorough knowledge of operations in a travel management company.
• Experience in budget and cost management.
• Ability to operate in a fast paced environment and work under pressure.
• Minimum 5 years of experience in frontline sales/customer service in the travel industry will be preferred.
• Exceptional communication skills in English , Travel Arrangements, Travel Coordination, Sales, Customer Service, Customer Relations, Customer Relationship Management, Excel, Word, PowerPoint, and international travel would be a plus

Job Type: Full-time

Pay: Up to ₹35,000.00 per month

Application Question(s):

• What is your Current CTC?
• What is your Expected CTC?
• What is your Notice Period?

Experience:

• Holiday Conultant: 3 years (Preferred)

Work Location: In person