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JLL
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Senior Facilities Manager

Senior Facilities Manager

JLL

8 - 12 years

0 Lacs

karnataka

Posted:5 days ago| Platform: Shine logo

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Skills Required

facilities management operational excellence relationship management budget management continuous improvement client relationship management integrated facilities management stakeholder relationships business governance financial accountability

Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: As a Senior Facilities Manager at JLL, you will be the strategic business leader for Integrated Facilities Management (IFM) in a city or cluster of sites. Your role will involve driving operational excellence and continuous improvement. You will establish and nurture relationships with key stakeholders, manage multiple teams, and deliver professional services that consistently meet or exceed client expectations. Collaborating with GREF leadership, you will develop delivery strategies focused on continuous improvement, staying ahead, and achieving best-in-class service delivery. Key Responsibilities: - Act as the single point of contact for the IFM business function, providing leadership to JLL account-based management and service delivery teams in your assigned city/cluster - Collaborate with GREF leadership team to establish delivery strategies and annual goals for the IFM function, aligning with global, regional, and local client objectives - Develop a detailed understanding of client business requirements, manage relationships with key GREF stakeholders and function leads - Lead the implementation of "raising the bar" initiatives to continuously improve customer experience through IFM function customer touchpoints - Establish robust business governance processes, including conducting regular business reviews with GREF leadership for IFM function performance - Manage overall budget covering operational and capital budgets for assigned city/cluster sites - Drive achievement of agreed business targets, including revenue, expenses, budget management, debtor targets, savings targets, and KPI performance Qualifications Required: - Bachelor's degree or Master's in Business Management - Minimum 8 years of experience in a corporate environment with proven ability to function as a business leader - Strong analytical skills with a proven ability to solve problems using an objective approach - Good leadership skills with demonstrated ability to manage large teams - Strong interpersonal skills with the ability to build and nurture stakeholder relationships - Good communication and client relationship management skills - Ability to adapt and perform under pressure while meeting business targets and objectives Additional Company Details: At JLL, the culture of collaboration, locally and globally, allows for the creation of transformative solutions in the real estate industry. The company supports wellbeing, champions inclusivity, and belonging across teams. JLL is an Equal Opportunity Employer committed to diversity and inclusion.,

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JLL

Real Estate

Chicago Illinois

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Senior Facilities Manager