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Senior Facilities Director

Senior Facilities Director

JLL

10 - 14 years

0 Lacs

karnataka

Posted:1 month ago| Platform: Shine logo

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Skills Required

strategic leadership client relationship management account planning team management financial management business development operational excellence critical thinking market research proposal development reporting analysis compassionate leadership

Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: As the Account Manager at Work Dynamics, you will play a crucial role in providing strategic leadership to the account management team. Your responsibilities will include overseeing client relationships, developing account plans, managing a team of account managers, driving revenue growth, collaborating with business development teams, ensuring operational excellence, and producing reports and analysis on key account metrics. Key Responsibilities: - Provide strategic direction and leadership to the account management team by setting clear goals, objectives, and performance targets. - Oversee key client relationships, acting as a primary point of contact for senior-level client stakeholders. - Develop comprehensive account plans for key clients by understanding their business objectives and creating strategies for growth. - Lead a team of account managers, providing guidance, coaching, and support to deliver exceptional service to clients. - Drive revenue growth within key accounts by monitoring profitability, managing budgets, and identifying upsell or cross-sell opportunities. - Collaborate with business development teams to identify and pursue new business opportunities within existing accounts. - Ensure operational excellence by implementing best practices, streamlining processes, and leveraging technology for efficiency. - Produce regular reports and analysis on key account metrics to inform strategic decision-making and drive continuous improvement. Qualifications Required: - Seasoned expert with 10-12 years of experience in facilities account management, adept at handling complex structures and client sensitivities. - Critical thinker with strong problem-solving skills, able to apply holistic approaches and long-term solutions for complex problems, while maintaining excellent organizational skills. - Compassionate leader who values teamwork, leads by example, and promotes open, constructive, and collaborative relationships at all levels. (Note: No additional details of the company were mentioned in the job description),

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Senior Facilities Director