Senior executive - Retail Sales and operations

Job Title:

Company:

Brand:

Retail Chain:

Location:

Salary:

Experience Required:

Mode Retails Sales and Marketing Pvt. Ltd. is a fast-growing consumer brand company known for its premium incense and fragrance products under the brand Prabhu Shriram. Our exclusive retail stores operate under the name Ramalaya, offering a luxury spiritual and lifestyle experience to customers.

Senior Executive – Retail Sales & Operations

• Drive daily, weekly, and monthly sales targets for the Ramalaya retail store
• Manage end-to-end store operations including SOP adherence, billing, hygiene, and visual merchandising
• Monitor sales performance metrics such as footfall, conversion ratio, and average order value
• Ensure premium customer experience and brand representation at all times
• Manage inventory control, stock replenishment, shrinkage, and ERP entries
• Coordinate with head office teams for reporting, stock planning, and promotions
• Supervise, train, and motivate store staff to maintain productivity and service standards
• Prepare regular sales and operational reports for management review
• Handle customer feedback and resolve issues professionally

• 3–4 years of experience in retail sales and operations
• Prior experience in luxury, premium, FMCG, or lifestyle retail brands preferred
• Strong knowledge of store operations, inventory management, and sales reporting
• Excellent communication and interpersonal skills
• Ability to work between head office and retail store locations
• Customer-centric mindset with strong commercial awareness

Interested candidates can share their updated resume at:

hr@prabhushriram.com