Senior Engineer - NPD & Customer Quality

Description

Major Responsibilities & Accountabilities

• Lead the team in new product development and translocation model qualification, ensuring timely customer PPAP (Production Part Approval Process) approval.
• Proactively coordinate and participate in meetings with the R&D team and OEM customers to define and establish product and process specifications during the development phase
• Conduct new layout audits and perform troubleshooting analysis using quality tools and statistical techniques; implement robust Root Cause and Corrective Action (RCCA) measures to reduce scrap costs in the respective production cells.
• Lead quality initiatives within the respective production cells, validating quality objectives and monitoring results to ensure compliance and continuous improvement.
• Ensure compliance with IPC 610 and IPC 620 standards to maintain high product quality, with a specific focus on soldering, assembly, and associated processes.
• Enhance customer satisfaction by delivering zero-defect products and ensuring timely resolution and closure of customer claims.
• Drive continuous improvement initiatives aligned with Integrated Quality Management Systems (IATF & ISO),and ensure readiness for customer and internal audits.
• Specialized in failure analysis of PCBA and electronic products, leveraging technical expertise to identify root causes and implement corrective actions.
  

Critical Skills & Attributes

Soft Skills

• Teamwork & Collaboration
• Driving the team for results
• Ontime escalation for failure
• Communication
• Problem Solving and critical thinking
• Adaptability & flexibility
  

Essential Competencies

• 8D Knowledge
• People Handling
• Failure analysis capability
• Customer handling
• Audit Knowledge
• EMS Product knowledge
• ISO 9001:2015 & IATF Knowledge
• IPC certification
• Expertise in soldering
  

Good To Have Competencies

• Six Sigma Green Belt
• DOE
• IATF 16949 Certified Internal Auditor
• PCBA & Components Knowledge
  

Technical Competencies

• NPD (APQP methodology)
• DFMEA & PFMEA
• SPC
• MSA
• 7QC Tools
• Control plan
• PPAP
• Expertise in soldering
• SMT Process
  

Requirements

Academic/Professional Education:

• B.E / B. Tech Electrical & Electronics with 12+ years of experience in NPD, In-process and Customer Quality from EMS industry
  

Relevant Experience

• 12+ years of experience in Handling NPD QA & Customer complaints Analysis.
• Looking for Female candidates.
  

Benefits