Senior E-commerce

Location : Noida Sector 63

We are seeking an experienced and innovative E-commerce Specialist to manage our online sales platforms and implement strategies that drive traffic, increase conversion rates, and boost revenue. The ideal candidate will have a strong understanding of digital marketing, website optimization, and customer experience in an e-commerce environment.

Key Responsibilities:

1. Platform Management:

• Manage product listings, inventory, and pricing on e-commerce platforms like Amazon, Flipkart, Shopify, and other marketplaces.
• Oversee website updates, including content, product information, and promotional campaigns.

1. Sales Growth:

• Develop and implement strategies to improve online sales and profitability.
• Analyze sales performance and customer behavior to optimize campaigns.

1. Digital Marketing:

• Create and execute digital marketing strategies, including SEO, SEM, PPC, email marketing, and social media campaigns.
• Collaborate with the marketing team to enhance brand visibility and engagement.

1. Customer Experience:

• Monitor and improve user experience (UX) on the website and app.
• Address customer queries, complaints, and feedback to ensure high satisfaction rates.

1. Data Analysis:

• Analyze sales reports, website traffic, and other performance metrics to identify areas for improvement.
• Use tools like Google Analytics, Tableau, or Excel for performance tracking.

1. Vendor and Stakeholder Collaboration:

• Work with external vendors, logistics partners, and payment gateways to streamline operations.
• Collaborate with internal teams for smooth integration of campaigns and projects.

Key Skills and Qualifications:

• Bachelor’s degree in Marketing, Business Administration, or a related field.
• Proven experience in e-commerce operations, digital marketing, or related roles.
• Familiarity with e-commerce platforms (e.g., Shopify, WooCommerce, Magento).
• Knowledge of online marketing tools, analytics platforms, and CRM systems.
• Strong analytical skills with a data-driven approach to decision-making.
• Excellent communication, organizational, and problem-solving skills.
• Ability to work in a fast-paced, dynamic environment.

Preferred Qualifications:

• Certification in Google Analytics, AdWords, or digital marketing.
• Experience with product photography and graphic design tools (e.g., Canva, Photoshop).
• Knowledge of logistics and supply chain management.