Senior Customer Support Engineer

0 years

0 Lacs

Posted:4 days ago| Platform: Linkedin logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

Location :


Immediate Joining not more than 15 days.


Role Description

This is a full-time on-site role for a Senior Customer Support Engineer located in Gurgaon. The Senior Customer Support Engineer will be responsible for providing exceptional customer support, troubleshooting technical issues, and offering technical support to clients. Daily tasks include handling customer inquiries, resolving technical problems, and providing field service support as needed.


Key Areas of Skills.

  • PowerBI – Intermediate/advanced
  • API connections and integrations
  • Intermediate/advanced coding/scripting skills, especially database query languages SQL
  • Microsoft Excel – Basic/intermediate (ability to do vlookups and other functions, VBA a plus)
  • QA and testing experience
  • Basic understanding of data engineering 
  • Retail data analytics, working with large datasets
  • IT troubleshooting skills – Intermediate/advanced (understanding of browser functionality, software installation, understanding of network connectivity, etc.)
  • Customer support soft skills / Communication Skills
  • Database fundamentals (including some experience in db query language such as SQL, Oracle)
  • XML – Basic/intermediate
  • PowerShell



Company Description

Socommerz empowers startups and Leading MNCs. by providing them with the technology, platform, solutions, leadership, and mentorship needed to create and grow powerful businesses. We foster collaboration and innovation by bridging business gaps and supporting our invested startups.

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You