Senior Customer Support Engineer

Socommerz

3 - 6 years

7 - 17 Lacs

noida gurugram

Posted:4 days ago| Platform:

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Skills Required

power bi powershell scripting vba excel customer support data engineering excel oracle sql sql

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

PowerBI Intermediate/advanced
API connections and integrations
Intermediate/advanced coding/scripting skills, especially database query languages SQL
Microsoft Excel Basic/intermediate (ability to do vlookups and other functions, VBA a plus)
QA and testing experience
Basic understanding of data engineering
1010data product - Consumer Insights Platform (retail reporting suite)
1010data product - Platform functionality
1010data product - APIs and Technical Interfaces
1010data product – 1010data Macrolanguage
Retail data analytics, working with large datasets
IT troubleshooting skills – Intermediate/advanced (understanding of browser functionality, software installation, understanding of network connectivity, etc.)
Customer support soft skills / Communication Skills
Database fundamentals (including some experience in db query language such as SQL, Oracle)
XML – Basic/intermediate
PowerShell

This job role is to support Product which are implemented across US, EU, Asia and many other parts of the world.

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noida, gurugram

3.0 - 6.0 yrs

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