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1.0 - 6.0 years

2 - 5 Lacs

Noida

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Role & responsibilities Data Analysis and Insights Generation: Lead data analysis initiatives to extract insights from large datasets and identify trends, patterns, and opportunities for process optimization, cost reduction, and revenue enhancement. Utilize advanced analytics techniques and tools to uncover actionable insights that drive business value. Performance Monitoring and Reporting: Develop and maintain dashboards, KPIs, and performance metrics to monitor key business indicators and track operational performance against targets. Generate regular reports and presentations to communicate findings and recommendations to stakeholders, including senior management and clients. Client Engagement and Relationship Management: Collaborate closely with clients to understand their business objectives, requirements, and challenges. Provide strategic insights and recommendations to support client decision-making and address their evolving needs. Build and maintain strong relationships with client stakeholders through effective communication and delivery of value-added analytics solutions. Process Improvement and Innovation: Identify opportunities for process improvement and innovation through data analysis and continuous evaluation of operational workflows. Partner with cross-functional teams to implement solutions that drive efficiency, quality, and scalability in service delivery processes. Team Leadership and Mentoring: Provide leadership and guidance to a team of analytics professionals, including analysts and data scientists. Mentor team members, foster a culture of learning and development, and empower them to excel in their roles. Set clear goals and expectations, conduct performance evaluations, and identify opportunities for skill enhancement and career growth. Risk Management and Compliance: Ensure compliance with data privacy regulations, security protocols, and industry standards in all analytics activities. Proactively identify and mitigate risks associated with data management, analysis, and reporting to safeguard business interests and maintain client trust. Preferred Candidate Profile Bachelors degree in business administration, Statistics, Mathematics, Computer Science, or any related field. Minimum of 1-8 years of experience in business analytics, data analysis , or related roles within the BPO industry. Strong proficiency in data analysis tools and technologies, such as Advanced Excel, SQL, Python, R, Tableau, Power BI , or similar platforms. Proven track record of leading analytics projects from conception to implementation, delivering actionable insights and measurable business impact. Excellent analytical and problem-solving skills, with the ability to translate complex data into clear and concise insights and recommendations. Exceptional communication and presentation skills , with the ability to effectively convey technical concepts to non-technical audiences. Leadership experience, including team management, mentoring, and performance evaluation. Strong business acumen and client-focused mindset, with the ability to understand and address client needs and objectives. Knowledge of BPO industry trends, processes, and best practices is highly desirable. Should be flexible with 24*7 business requirements. This position offers an exciting opportunity for a dynamic and results-driven individual to lead business analytics initiatives within a leading BPO organization. If you have a passion for data-driven decision-making, strategic thinking, and driving operational excellence, we encourage you to apply and become part of our team. Please note that Provana is operational 5 days a week and work from office.

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5.0 - 8.0 years

6 - 13 Lacs

Chennai

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Summary: We are seeking a skilled and motivated individual to join our team as a Macro Support/Excel VBA Developer. This role will be responsible for developing, maintaining and enhancing Excel Macros(Using Visual Basic for Applications-VBA) to automate repetitive tasks, improve efficiency and enhance data analysis capabilities. The successful candidate will work closely with cross-functional teams to understand requirements, identifiy areas for automation, and deliver effective soulutions. Resonsibilities: * Develop and maintain VBA macros for Excel to automate processes and workflows.* Collaborate with other teams to understand business requirements and identify opportinuties for automation* Creae and maintain clear and concise documentation for all developed macros.* Perform data analysis using Excel and VBA to identify trends, patterns, and insights.* Generate reports and dashboards to visualize data and communicate findings.* Troubleshoot and resolve issues with existing macros and applications.* Stay up-to-date with the latest developments in Excel and VBA programming.* Contribute to the improvement of existing processes and workflows.* Provide technical support to end-users regarding the use of macros and excel. Required Skills and qualifications: * Proficiency in Excel and VBA programming(e.g., writing, debugging, and maintaining macros)* Strong understanding of data analysis techniques * Experience in developing reports and dashboards * Ability to work independently and collaboratively * Strong problem-solving and analytical skills * Good communication and documentation skills * Experience in Microsoft Office Suite(Excel,Word, Access) * Experience with database technologies(SQL) is a plus Preferred Skills: * Experience with Power BI or other data visualization tools* Experience with project management methodologies. * Experience with cloud-based data platforms(e.g., Azure, AWS) is a plus Educaiton and Experience: * Bachelor's degree in Computer Science, Information Technolocgy, or a related field is preferred * Minimum 5 Year experience in developing and maintaining VBA macros for Excel is required.

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3.0 - 5.0 years

0 - 0 Lacs

Hyderabad

Hybrid

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Preferred candidate profile Strong VBA development skills Excellent Excel proficiency Self-sufficient and able to work independently Ability to function as a business analyst, including gathering and documenting requirements after team meetings Knowledge of Azure DevOps (sprints/scrums/stories, etc.) C# knowledge would be a bonus Strong English communication skills

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5.0 - 6.0 years

4 - 8 Lacs

Bengaluru

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We are seeking an experienced VBA Macro Developer to design, develop, and maintain Excel-based applications that streamline business processes and improve data accuracy. The ideal candidate should have strong expertise in VBA coding, handling large datasets, and creating automated reporting solutions. Preferred Qualifications: Any Graduate with 5-6 years of experience in VBA Macro development. Experience integrating Excel VBA with databases (SQL, Access, etc.). Knowledge of Power BI or other visualization tools. Familiarity with other automation tools like Python or RPA. Job Description : Develop macros and libraries for Excel using VBA. Design and develop applications to assist in day-to-day tasks. Work with large datasets, ensuring efficient data processing and analysis. Create and support daily, weekly, monthly, and quarterly reports. Develop dashboards, presentations, graphs, and analytical reports using Pivot Charts and Excel formulas. Write macros, formulas, and perform data analysis to optimize workflows. Provide recommendations for process improvements based on data insights. Work independently and collaboratively within a small team in a fast-paced environment. Troubleshoot and optimize existing VBA scripts for better performance. Required Skills: Strong proficiency in Excel VBA programming. Expertise in data handling, automation, and reporting. Experience with Pivot Tables, Charts, and advanced Excel formulas. Ability to analyse data and provide actionable insights. Strong problem-solving skills and attention to detail. Ability to work independently and manage multiple tasks efficiently. Excellent communication and collaboration skills.

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2.0 - 5.0 years

9 - 11 Lacs

Gurugram, Bengaluru

Hybrid

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About Everest Group Everest Group is a research firm focused exclusively on IT, business process, and engineering services this specialization results in a depth of expertise that our clients find invaluable when making critical, strategic decisions related to their use and delivery of sourcing services. The Global 1000 the largest and most complex companies of the world use our services to guide their journeys to achieve heightened operational and financial performance, accelerated value delivery, and high-impact business outcomes. Founded in 1991, we serve clients around the world. For more information, visit www.everestgrp.com Everest Group is with you on the journey. We are committed to empowering team members to develop their potential, share their authentic selves, and inclusively engage. This means we continually celebrate the diverse journeys different individuals cultivate. We hire great people from a wide variety of backgrounds, not just because it is the right thing to do, but because it makes our company stronger. If you share our values and enthusiasm for solving challenges, you will find a home at Everest Group. Job overview As part of the Business Operations & Technology (BOT) team, the Developer will lead the design, development, and implementation of automation and AI-based solutions, including those powered by Large Language Models (LLMs). The ideal candidate should have a strong background in Python, gen AI, and business process automation, and will work closely with cross-functional teams to drive digital transformation across the organization. Key responsibilities Collaborate with cross-functional teams to understand business needs and identify automation opportunities Develop and deploy custom GPTs and other generative AI tools, including agents, to support internal productivity use cases Fine-tune Large Language Models (LLMs) and optimize prompt engineering strategies for specific business applications Design and implement automation workflows for tasks such as Excel reporting, PowerPoint creation, etc. Everest Group complies with the GDPR, CCPA/CPRA and other data protection regulations. For more information on how Everest Group processes your personal information, please read our Privacy Notice (www.everestgrp.com/privacy-noticefor-applicants-employees-and-contractors/). By submitting this application, you indicate that you have read and understand our privacy terms and consent to the processing of your personal information by us. To exercise your data subject rights under GDPR, CCPA/CPRA you can fill in our form available at Data Rights Everest Group (everestgrp.com). You can email your data protection request to privacy@everestgrp.com. Everest Group is an equal opportunity employer. We have a culture of inclusion, and we provide equal opportunities for all applicants and employees, including those with disabilities. We are committed to providing an environment that is free of all discrimination and harassment and to treating all individuals with respect. Integrate internal tools with third-party platforms (e.g., Salesforce, SharePoint, Zoho, ADP, OneDrive) using APIs or automation frameworks Maintain and monitor deployed solutions, ensuring high availability, scalability, and user adoption Stay current with advancements in AI and automation technologies to continuously improve Everest Groups internal tech landscape Skills & activities Proficiency in Python for scripting and automation tasks Strong understanding of LLMs, prompt engineering, and the OpenAI ecosystem including API connections Experience with VBA for Excel automation and macros Working knowledge of REST APIs and how to integrate with other systems like Salesforce, SharePoint, Zoho, ADP, and OneDrive Familiarity with SQL and cloud-based platforms is a plus Experience with developing AI agents is a plus Experience with Jira and custom GPTs is a plus Ability to work independently and in collaboration with diverse teams Strong problem-solving mindset with attention to both technical detail and business impact Clear and effective communication skills, both written and verbal Education & experience Bachelors degree or diploma in Computer Science, Information Systems, or related fields Minimum 3 years of experience in software or automation development, with at least 12 years focused on AI/LLM-based implementations

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1.0 - 4.0 years

1 - 2 Lacs

Agra

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OSWAAL BOOKS Job Title: MIS Executive Location: Agra, M.G Road Employment Type: Full-time Job Purpose: To collect, organize, analyze, and present data using Microsoft Excel to support business decisions and streamline reporting processes. Required Technical Skills: Advanced Microsoft Excel. Pivot Tables. VLOOKUP, HLOOKUP, INDEX-MATCH. Data Validation, Conditional Formatting. Charts & Graphs. Macros and VBA (preferred but not mandatory). Basic knowledge of Microsoft Word and PowerPoint for report presentation. Working knowledge of Google Sheets (optional but useful). If interested, kindly share your updated resume at recruitment@oswaalnbooks.com/ hrlead@oswaalbooks.com

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3.0 - 8.0 years

1 - 6 Lacs

Noida

Hybrid

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Role & responsibilities Essential: Advanced Excel skills Automation experience Strong knowledge to write and interpret code in VBA Ability to write macros from scratch- above and beyond being able to just record/amend an existing macro; Credible, experienced professional with strong communication and technical skills; Flexibility and willingness to work as a team member; Self motivated, strong character, with emphasis on prioritising Must be able to multi-task and work on various projects at one time; Good financial experience and understanding of financial data and its implications; Good understanding of billing and the implication of non-compliance; MI experience using various systems in the production of reports and manipulation of data. Preferred candidate profile Shift: UK [1 pm to 9:30 PM OR 2 PM to 10:30 PM] Location: Noida Working Model: Hybrid Benefits (besides annual CTC): Both side cabs (Pickup & Drop) One meal in office 3 types of Insurances Internet Allowance

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2 - 4 years

4 - 4 Lacs

Ahmedabad

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1. Data Scraping 2. Advanced Excel 3. Communicating with clients, understanding project requirements, and providing training to the team accordingly. 4. Strong communication skills (English) in both written and verbal 5. Provident fund Annual bonus

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2 - 6 years

1 - 4 Lacs

Gurgaon/Gurugram

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Job Title: MIS Associate Department: Operations / Reporting Location: Gurgaon, Work from office Job Type: Full-Time Reports To: MIS Manager / Operations Manager Job Summary: The MIS (Management Information System) Associate is responsible for compiling, analyzing, and presenting operational and performance data to support business decisions in a BPO environment. This role plays a critical part in ensuring data accuracy, report generation, and performance monitoring for internal teams and clients. Key Responsibilities: Generate and distribute daily, weekly, and monthly reports related to operations, productivity, and KPIs. Maintain and update dashboards to reflect real-time performance metrics. Analyze data to identify trends, anomalies, and improvement opportunities. Coordinate with team leads, managers, and clients to understand reporting needs. Automate recurring reports and optimize reporting processes using Excel, SQL, Power BI, or other tools. Ensure accuracy, consistency, and confidentiality of all reports and data. Perform data validation and clean-up as needed. Assist in preparing presentations and data summaries for review meetings. Support ad hoc data requests and operational analysis. Required Skills & Qualifications: Bachelor's degree in Computer Science, Statistics, Business Administration, or a related field. 13 years of experience in an MIS or reporting role, preferably in a BPO or call center environment. Strong knowledge of MS Excel (VLOOKUP, Pivot Tables, Macros). Experience with SQL and data visualization tools like Power BI or Tableau is an advantage. Good analytical and problem-solving skills. Attention to detail and high level of accuracy in data handling. Strong communication skills to liaise with cross-functional teams. Preferred Qualifications: Experience with CRM, WFM (Workforce Management), or dialer systems. Familiarity with SLA, AHT, FCR, CSAT, and other BPO metrics. Exposure to automation tools such as VBA, Power Automate, or RPA. Work Schedule: 24*7 Rotational Shift, Rotational week offs Work from office Contact Person: Nidhi Rastogi 8630322833 interested candidate share resume at nidhi.rastogi@igtsolutions.com

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2 - 6 years

1 - 2 Lacs

Kochi

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We are seeking a meticulous and proactive Accounting Supervisor to oversee financial operations for clients spanning India and international markets. Key responsibilities: Financial Operations & Supervision, Reporting & Analysis, Compliance & Audit.

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1 - 4 years

3 - 5 Lacs

Mumbai Suburbs, Mumbai, Mumbai (All Areas)

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Must have good programming knowledge of MS Excel VBA macros, excel functions,good general coding knowledge. The Macro Developer will be responsible for developing, writing,debugging macros using VBA and other relevant technologies. Required Candidate profile Daily tasks include creating automated solutions to improve efficiency, maintaining existing macros, collaborating with various teams. Experience of 1 to 2 yrs in developing macros using VBA,MS Excel. Perks and benefits To be disclosed post interview.

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