As a Customer Support Engineer, you will play a pivotal role in ensuring the success of our manufacturing clients by providing technical and operational support for our software solutions. You will act as the first point of contact for our clients, ensuring smooth onboarding, resolving issues, and helping them maximize the value of our solutions. Key Responsibilities Assist clients with the onboarding and implementation of manufacturing software solutions. Provide real-time support and guidance to resolve customer queries effectively. Collaborate with cross-functional teams to troubleshoot and resolve technical issues. Conduct training sessions and create user documentation to help clients understand product features. Collect customer feedback and provide insights for product improvement. Maintain detailed records of customer interactions and support activities Preferred candidate profile Growth mindset, enthusiastic and willing to perform & grow Education: Bachelors degree in engineering Basic knowledge of manufacturing processes and software solutions will be an added advantage but not a must to have. Excellent communication skills in English (written and verbal). Customer-focused attitude with the ability to handle multiple tasks simultaneously. Ability to work collaboratively in a team-oriented environment.
We are looking for Inside Sales Executives with 2 to 3 years of proven experience in inside sales, tele sales, or business development. The ideal candidates should be target-driven, confident communicators, and able to build strong customer relationships. Key Responsibilities Generate and qualify leads through calls, emails, and other channels. Understand customer needs and present suitable product/service solutions. Build and maintain long-term client relationships. Meet and exceed monthly/quarterly sales targets. Collaborate with the sales & marketing teams for lead conversion. Requirements Graduate in Engineering, Business, Marketing, or related field (preferred). 2 to 3 years of experience in Inside Sales / Business Development. Strong communication and negotiation skills. Proven record of achieving sales targets. Proficiency in CRM tools and sales processes. Self-motivated and results-oriented.
We are looking for Sales Manager with 5 to 8 years of proven experience in Sales, Business Development, Revenue Generation and achievement of strategic organizational goals. The ideal candidates should be target-driven, confident communicators, and able to build strong customer relationships. Key Responsibilities Lead the team of Sales Executives Plan sales projections with understanding of business dynamics Understand customer needs and present suitable product/service solutions. Customer coordination - Pre Sales and Post Sales Achieve Sales targets and Revenue generation. Be responsible for revenue generation and growth Requirements Graduate / Post Graduate in Engineering, Business, Marketing, or related field (preferred). 5 to 8 years of experience in Sales / Business Development / Revenue Generation. Strong communication and negotiation skills. Ability to use AI tools Proven record of achieving sales targets. Proficiency in CRM tools and sales processes. Self-motivated and results-oriented. Ability to lead and guide the team