StitchFin is an innovative startup revolutionizing the healthcare space by building cutting-edge AI solutions. We are seeking an enthusiastic AI Engineer to lead the development of cutting-edge voice AI systems and intelligent agents. In this role, you will design, develop, and deploy advanced AI models and systems that deliver exceptional user experiences through conversational interfaces. Responsibilities AI Development and Deployment Develop and maintain AI-driven, real-time speech-to-speech conversational agents Build low-latency, high-impact features that enhance user experiences Design and implement end-to-end AI pipelines Optimize AI systems for performance, scalability, and reliability Collaborate on defining and tracking success metrics for AI features Technical Requirements 5+ years of hands-on software engineering experience with Python or similar languages Experience building and scaling distributed systems in cloud environments Proficiency in API design Proficiency with generative AI frameworks and tools Hands on experience with large language models, prompt engineering. Demonstrated ability to write clean, maintainable, and well-tested code Experience with CI/CD pipelines, cloud platforms like AWS and deployment automation Knowledge of monitoring, observability, and production debugging tools Familiarity with vector databases Preferred Qualifications Experience in Healthcare or financial services industry. Experience building AI voice assistants or conversational agents Contributions to open-source AI projects or GitHub repositories demonstrating relevant work Knowledge of multimodal AI systems combining text, voice, and other inputs What We Offer Opportunity to work on cutting-edge AI technology with real-world impact Competitive compensation and benefits package Qualified candidates are encouraged to submit their resume along with links to relevant GitHub repositories or project examples that demonstrate experience with AI or related technologies.
About Us StitchFin is an innovative startup revolutionizing the healthcare space by building cutting-edge AI solutions. We’re building next-generation healthcare automation powered by AI. Our platform helps health systems streamline operations, reduce administrative overhead, and improve patient financial experiences. As we scale, we’re expanding our team to ensure every customer gets world-class assistance and rapid issue resolution. Role Overview As a Senior Customer Support Engineer, you’ll be the bridge between our customers and our engineering team. You’ll diagnose complex technical issues, lead root cause analyses, and ensure smooth customer integrations with our AI platform. This role requires strong technical troubleshooting, API familiarity, and an understanding of customer data workflows. Key Responsibilities Serve as the primary technical contact for enterprise customers, resolving escalated support cases. Troubleshoot API integrations, data ingestion issues, and voice AI performance within production environments. Collaborate with product, engineering, and QA teams to reproduce bugs and propose scalable solutions. Build and maintain scripts, knowledge base tools, and dashboards for monitoring key system performance metrics. Lead onboarding sessions and technical walkthroughs for new healthcare customers. Analyze recurring issues and design automation scripts or diagnostics to reduce response time. Qualifications 5+ years of experience in technical support, implementation engineering, or solutions engineering (SaaS or AI platforms preferred). Strong troubleshooting skills in RESTful APIs, JSON payloads, Python scripting, and SQL queries. Experience working within cloud environments (AWS, GCP, or Azure). Ability to diagnose pipeline issues using system logs and monitoring tools. Excellent written and verbal communication skills, with the ability to clearly explain technical concepts to non-technical users. Nice to Have Prior work with AI or NLP-based products. Familiarity with observability tools like Datadog, Sentry, or Grafana. Knowledge of HIPAA-compliant infrastructure design. Why Join Us You’ll work with an innovative team redefining how healthcare systems operate. We value technical curiosity, cross-functional collaboration, and a shared passion for building reliable AI solutions that make a measurable difference in healthcare. What We Offer Opportunity to work on cutting-edge AI technology with real-world impact Competitive compensation and benefits package
StitchFin is an innovative startup revolutionizing the healthcare space by building cutting-edge AI solutions. We are seeking an enthusiastic AI engineer/Data Sciences leader to head the development of cutting-edge voice AI systems and intelligent agents. In this role, you will design, develop, and deploy advanced AI models and systems that deliver exceptional user experiences through conversational interfaces. Responsibilities AI Development and Deployment Develop and maintain AI-driven, real-time speech-to-speech conversational agents and Agentic systems Design and implement end-to-end AI pipelines and fine tune models Optimize AI systems for performance, scalability, and reliability Collaborate on defining and tracking success metrics for AI features Technical Requirements 5+ years of hands-on software engineering experience with Python or similar languages Experience building and scaling distributed systems in cloud environments Proficiency in API design Proficiency with generative AI frameworks and tools Hands on experience with large language models, prompt engineering. Demonstrated ability to write clean, maintainable, and well-tested code Experience with CI/CD pipelines, cloud platforms like AWS and deployment automation Knowledge of monitoring, observability, and production debugging tools Familiarity with vector databases Preferred Qualifications Experience in Healthcare or financial services industry. Experience building AI voice assistants or conversational agents Contributions to open-source AI projects or GitHub repositories demonstrating relevant work Knowledge of multimodal AI systems combining text, voice, and other inputs What We Offer Opportunity to work on cutting-edge AI technology with real-world impact Competitive compensation and benefits package Qualified candidates are encouraged to submit their resume along with links to relevant GitHub repositories or project examples that demonstrate experience with AI or related technologies.