Job
Description
The Opportunity We are seeking an experienced Senior Client Manager to join our rapidly growing Germany Business Unit. The Sr. Client Manager will play a critical role in driving growth and expanding our portfolio within the account. He/She will be a core member of the Account team, working closely with cross-functional teams (GABL/GBLs, CoEs, Portfolio, Win Centres, AIE) and collaborating with the CP/GCP Leader to identify new business opportunities, enhance client relationships, and influence the account's growth strategy. Key Responsibilities: Account Growth & Expansion: Drive portfolio expansion and support the cross-sell agenda across the account. Opportunity Generation: Identify and generate new ideas/opportunities for the account to fuel growth and business development. Sector Expertise & Innovation: Bring automotive industry expertise and innovative solutions to the account, enhancing the value proposition. Client Relationship Management: Own and manage key CXO relationships, ensuring trustful cooperation and continuous communication. Delivery-led Sales: Collaborate with Client Delivery Executives and Partners to enable sales through high-quality delivery and service excellence. Our Ideal Candidate He/She/They will have 18+ years of experience. A bachelor’s degree (MBA preferred) is required: 18+ years of experience in software solutions/IT application services, with at least 10+ years in a Senior Account Management role. Proven experience in working with Global Capability Centers (GCC) or Captives of Multinational organizations. Expertise in IT Sales, Systems Integration, Outsourcing, Cloud Enablement & Migration, and IT Transformation. Demonstrated success in sales and deal cultivation, with a passion for driving business growth. Strong ability to work within a matrix organization, effectively orchestrating both internal and external customer requirements. Functional expertise that builds credibility and deepens client relationships. Customer service excellence, with a proactive approach to addressing client needs and ensuring satisfaction. Ability to work independently in a fast-paced, complex environment, delivering high-quality results within deadlines. A team player with strong leadership skills, able to lead and coordinate multiple stakeholders across the firm and client organizations. Self-starter with sound judgment, capable of planning and executing goals autonomously. Exceptional written, verbal, and presentation skills, with the ability to interface with both business and IT stakeholders. Organizational planning and time management skills, with a track record of delivering results in dynamic environments. Show more Show less
