Senior Business Analyst (Retail/CPG/Supply Chain)

Overview: We are looking for a Retail/CPG/Supply Chain Domain Functional SME (Senior Business Analyst) to act as the bridge between our retail clients and technical teams. This role is ideal for someone who understands the retail ecosystem deeply—especially merchandising, supply chain, inventory, and omnichannel operations—and can lead requirements gathering, process mapping, and solution design initiatives in a client-facing environment. Roles and Responsibilities: Act as the retail domain expert on data-driven consulting engagements—working closely with data engineers, BI developers, and analytics consultants. Translate business problems into functional and technical requirements with clarity and precision. Conduct client workshops, discovery sessions, and stakeholder interviews to capture business processes, KPIs, and use cases. Lead and own the creation of BRDs, FRDs, process flows, wireframes, and user stories. Guide the creation of dashboards, forecasting models, and analytics solutions for functions like sales, inventory, demand planning, promotions, and customer insights. Collaborate with internal data and analytics teams to ensure delivery is aligned with business expectations. Stay abreast of industry trends in retail (D2C, omnichannel, digital transformation, etc.) and proactively identify new opportunities for value creation. Participate in UAT, change management, and training sessions for end users. Required Professional Expertise: 8–12 years of experience in Retail domain consulting or Business Analysis with exposure to merchandising, store ops, supply chain, or eCommerce analytics. Proven experience in translating complex business needs into analytics and reporting requirements. Hands-on experience with data-driven tools (Excel, SQL, Power BI, or Tableau) is preferred. Strong stakeholder management and communication skills. Bachelor's degree in Business, Retail Management, Engineering, or related field. MBA preferred. Show more Show less