Job
Description
Internal Firm Services Industry/Sector Management Level Senior Associate & Summary At PwC, our people in business services and support focus on providing efficient and effective administrative support to enable smooth operations within the organisation. This includes managing schedules, coordinating meetings, and handling confidential information. Those in meetings and event services at PwC will focus on coordinating and managing internal and external meetings, conferences, and events within PwC. Your work will involve providing administration which enables the successful planning, execution, and logistics of various types of gatherings, including team meetings, training sessions, workshops, and corporate events. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . & Summary A career in Infrastructure and Property, within Internal Firm Services, will provide you with the opportunity to be a part of developing and managing the PwC operational infrastructure that allows us to support our people and our clients. We focus on all aspects of internal infrastructure services from real estate site selection, facilities management, and physical security to managing relationships with Firm travel partners and event planning. Our Facilities Management team is responsible for developing, implementing, and overseeing a planned facility management programme that enables all aspects of PwC office space to be maintained at a standard that adheres with current local, state, and federal regulations. You ll help provide a safe, clean and functional environment by ensuring the quality of mechanical operating systems, interior structures, assets, and life safety systems for all staff. Why PWC Events Good connect / network with hotels and banquet teams in respective cities Should have basic knowledge of vendor PO/ payments/ reconciliation etc. Client Handling and Showcasing high standards of service delivery Flexible to take backtoback events during peak time Good MIS / IT skills Willing to travel to accompany the group to provide end to end support Basic Business Etiquette Strong communication and interpersonal skills Willing to travel for events if required Should be available during the events (major ones) from Start to close Work on the Audit requirements (Internal & External) Assist in the planning and implementation of events, including venue selection, vendor management, and logistics coordination. Collaborate with internal teams and external stakeholders to ensure all event requirements are met and objectives are achieved. Manage event budgets, track expenses, and negotiate contracts with vendors to optimize costs. Coordinate event logistics, including transportation, accommodations, catering, audiovisual equipment, and other onsite arrangements. Provide onsite support during events, overseeing setup, registration, attendee engagement, and troubleshooting as needed. Conduct postevent evaluations and analysis to assess event success, gather feedback, and identify areas for improvement. Stay updated on industry trends, best practices, and emerging technologies to enhance event planning and execution processes. Business Services Role Purpose To assist the Business Services lead of PwC Chennai office on facilities management and business services functions across all PwC Chennai premises To maintain and enhance the working environments for staff, clients and visitors ensuring the highest levels of safety and productivity To provide quality property and administrative solutions which meet business requirements. To manage and provide a high quality, efficient and integrated security service in line with PwC standards in order to allow PwC Chennai programmes and services to operate safely and securely. Challenges & Accountabilities Operational FM service delivery Monitor and deliver specific FM services in accordance with agreed Service Level Agreements (SLAs) so as to meet customer needs and operational requirements at PwC Chennai offices. Provide specific technical advice on premises and facilities matters to senior management, including developing appropriate, costed business cases Manage and coordinate logistics related to international staff movements to include travel, and housing, amongst others Contracted building management Liaise and work closely with relevant appointed supply partners to manage the mechanical and electrical services installation to include air conditioning, plumbing, generators and water supplies, transformers, fire, physical security and other related hard services to ensure that these are kept in good working order, meet the operating requirements of the PwC Chennai business. Liaise and work closely with relevant appointed supply partners to manage catering, cleaning, international couriers, grounds maintenance and other related customer services, so as to meet business needs and expectations, meet the operating requirements of the PwC Chennai business. Business relationship management Implement monthly meetings with stakeholders, to gather, respond and act on user feedback on FM services. Provide accurate, uptodate and timely information on any changes or developments to Resources services or Business Services policies to stakeholders. Financial planning and management Preparation of annual budget plans and forecasts for PwC Chennai expenditure to meet organizational planning requirements. Assist the Business Services Lead of PwC Chennai office with the regular monitoring and reporting of expenditure against plan via monthly report including accounting for any variations against plan. Organize Meetings and Events Organize and coordinate meetings, conferences, and events. The person will be responsible for booking venues, arranging catering, and ensuring that all attendees have the necessary information and materials. Data & record keeping Maintain documentation of FM policies, procedures and guidance so that this is uptodate, appropriate and readily available to customers and stakeholders of the FM services, and compliant with any relevant requirements for keeping of statutory records. Responsible to maintain and update databases, records, and filing systems. They will ensure that all information is accurate and uptodate, and that files are organized and easy to access. Mandatory skill sets Facility management Event management Event Planning Preferred skill sets Event organizer, Logistics Management Years of experience required 6+ years Education qualification BBA, MBA, B.Com, M.Com, PGDM Education Degrees/Field of Study required Master of Business Administration, Bachelor in Business Administration, Bachelor of Commerce Degrees/Field of Study preferred Required Skills Onsite Event Management Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Audio Visual Services, Budget Analysis, Communication, Communications Management, Creativity, Customer Experience (CX) Strategy, Embracing Change, Emotional Regulation, Empathy, Event Assistant, Event Budgeting, Event Coordination, Event Management, Event Planning, Event Reporting, Event Technology, Event Website Design, Hospitality Management, Inclusion, Intellectual Curiosity, Learning Agility {+ 20 more} Travel Requirements Government Clearance Required?
