Senior Associate-Resource Analyst

2 - 7 years

4 - 8 Lacs

kochi

Posted:15 hours ago| Platform:

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Skills Required

iptables headcount redhat linux bonds ssh nfs server samba server staffing ansible yum dns server linux administration linux cifs reporting dhcp lvm data analysis ftp resource dns business analytics excel iscsi written communication nfs raid

Work Mode

Work from Office

Job Type

Full Time

Job Description

The successful candidate would be required to work in collaboration with Assistant Manager/Team Lead/POC to provide administrative support and ensure customer satisfaction.

Provide operation support for various administrative projects including but not limited mailbox management, managing databases, creation and release of periodic reports, work MS-excel reporting, Content Management, web-based publication support, working on dashboard creations and data analysis.
Manage day-to-day administrative issues and communicating appropriately to the Team Lead or POC.

0Your key responsibilities

Plan and execute process around demand forecasting, demand-supply gap management, bench management, campus deployments etc.
Implement staffing plans for (30 60 90) day pipeline to minimize unfulfilled demands.
Coordinate with project managers to capture demand pipeline projections, understand demands heuristics and identify actionable demands.
Portfolio planning, manage headcount/population, demand and Capacity Management, ensuring compliance of all systems by keeping the data updated
demand supply searches and share best-fit staffing options from internal resource pool/individuals on bench.
Identify suitable staffing options based on matching skills, roles and experiences.
Timely update of employee schedules on the schedule management tool (Retain).
Timely review and resolution of scheduling conflicts.
Minimize bench pipeline through proactive deployment on projects.
Responsible to meet assigned KPIs such as employee utilization, time to fulfil demand, unfulfilled demand % and bench aging.
Strong reporting and analytics on business and Operational KPIs (Availability, Skill search Budget vs actuals and Variance reports etc).
Supervise, mentor and provide functional SME support to the associates in the team.
Regular connects with stakeholders.
Relationship building and collaboration skills (e.g. resource allocation on multiple projects and soft blocking by competency leaders)
Resource planning, resolving scheduling conflicts and Manage headcount/population (Associate and Snr Associate level)
Review of experience Management activities (Demand trackers, bench Management, Tool updates) and Database Management
Monitor and assign activities to team members

Skills and attributes for success

Flexible with working hours
High energy level, confident and assertive
Good verbal and written communication skills.
Excellent teaming and interpersonal skills.
Prioritization and Co-Ordination Skills
Positive attitude and ability to excel under tight timelines.
Excellent implementation skills.
Strong execution skills with focus on meeting timelines and delivering highest quality service.
Solution oriented mindset.

To qualify for the role, you must have

Education

Graduate in related discipline

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