77 Dns Server Jobs

Required:- Problem Solving and Troubleshooting Skills & thinks logically. Working knowledge of Windows Servers, AD, DHCP, DNS Passion for Technology curious, has desire to learn, doesn’t rely on past knowledge, stays on top of latest technologies Required Candidate profile Microsoft® Windows NT® Server & 2000 Server & NT Workstation & Windows 2000 Professional MCP/MTA/MCSA/MCITP/MCSE Certified in Windows® Server Operating Systems Cloud Computing, Exchange Servers

We require System Administrator who can handle Network Computer and Data Management. Should be BCA/MCA with 1 to 2 years experience. Within 5-8 Kms. radius from Nungambakkam. Immediate joiner is preferred. Ct on 7010723065. Website - www.rbco1976.com

JOB DESCRIPTION Company: SST Infotech India Pvt Ltd Position: System Engineer-Windows Location: Noida JOB RESPONSIBILITIES Profile Experience: A strong understanding of products and technologies, particularly within the Cloud and Datacenter industry, to deliver top-quality service to customers. Monitor the market closely to identify potential threats from competitors. Demonstrate strong teamwork skills and the ability to lead and support teams in challenging and dynamic environments. Possess hands-on experience in a Datacenter environment with a solid grasp of its complexities. Oversee customer engagement throughout project implementation, service management, and ongoing support. Technical Abilities: Installation, configuration & maintenance of various Windows Servers i.e. 2016, 2019, 2022, 2025. Backup and restoration of data from backup servers on Acronis and Veeam backup software Management, installation and configuration of Active Directory , joining machines to domain. Installation and configuration of MSSQL and Mysql, Backup scheduling and restore database. Good Understanding and Knowledge of Webservers like IIS, Plesk and cPanel. Knowledge of DNS Records , Domain registration and SSL Implementation . Installation, configuration, manage & troubleshooting of DNS Server, DHCP Server, FTP Server etc. Having knowledge of VMware virtualization. Must have worked on Windows Servers and managed independently. Proficient in using email clients such as Outlook, Thunderbird, Microsoft 365, and Google Workspace , with a strong understanding of IMAP, POP3, and SMTP protocols. Good knowledge of Email backups and restorations. Expertise in installation, configuration, and troubleshooting of Tally . Skilled in the installation and configuration of TSplus remote access software. Having basic networking skills, including knowledge of IP classes , classless IP , subnetting , crossover and straight-through cabling, L1 switch setup , and a foundational understanding of L2 switches . Understanding of Data Center Infrastructure like knowledge of NIC cards, storage drives, cabling, backup tape drives, basic knowledge of physical servers work process. Ability to understand Customer issues very quickly based on collected information and resolving them efficiently. Proficient in providing technical support and communicating with clients via email and phone. Strong troubleshooting skills in areas such as printing issues, laptop and desktop problems, internet connectivity, and access-related issues. Role & Manageability: Take a proactive and innovative approach to handling support situations. Build trust and public relations with key account customers, addressing their issues and responding to their requests at any time. Willing to work in 24X7 working hours in shifts. Promote the company's image through attitude, professionalism, knowledge, customer-centric approach, and prompt responsiveness to customer needs. JOB REQUIREMENTS Academic Education: Bachelor degree / Technical degree Experience: Must have minimum 2 years of experience in technical support. Knowledge and experience in a data center environment is preferred is must. Skills: Good verbal and written communication and presentation skills Team player who is flexible and excels in an entrepreneurial environment Ability to work under pressure Fluent in English would be a plus Others: Preferred Male candidate only. Residing in and around Noida only.

Linux Server Administrator / Technical Support Engineer - Vacancies for FRESHERS (Level-1 / Those who completed the courses or learnt on their own) & EXPERIENCED (Level-2 & Level-3 / Those who have experienced in WEB HOSTING Domain only) System Engineer or System Administrator (Linux / Windows) who is familiar or interested to work with Linux Servers / Windows Servers / Mail Servers / Web Servers technical skills. Any courses/certification like RHCSA, RHCE, LAMP, CCNA, LINUX / CLOUD ADMINISTRATION Courses are preferable. For FRESHERS (L1) with better English communication skills for Voice & Non-Voice Technical Support. * More attentive & capable of Technical and Communication training programs provided by the organization. Understand the purpose of training process and tests given during the training process on Linux, Apache, MySQL, PHP, DNS, etc., Responsibilities Capable of understanding the training & Nature of works on Job Responsibilities. Install and Configure WINDOWS/LINUX Systems and Software with troubleshooting skills. Create, Manage Cloud Servers, Mail Servers, and ability to understand Cloud Technologies. (Ex: AWS, Azure, etc.) Ability to understand both Technical & Sales queries by customers and analyse the system according to the requirements. Perform Server Update and Maintenance on timely basis, Ensure System Backups. Monitor Server Performance and Troubleshoot Errors. Respond to Tickets, Mails, Customer Calls & Chats and provide immediate technical / sales resolutions to customers. Remote TeamViewer configuration on POP3, IMAP & SMTP on Email Clients. Microsoft Office-365 Management & Support for Level-1. G-Suite Management & Support for Level-1. Provide cyber security by Penetration Testing & Prevent from Hacking methodologies. Capable for Rotational shifts (Morning / Forenoon / Evening / Night) as its 24 X 7 organization & Adoptable for the working environment & Night Shifts. Provide Technical Support and Guidance to customers after troubleshooting technical difficulties. Maintain the System Security, identify threats and install / configure Software. Knowledge on Shell / Bash scripting and cronjobs. Strong Interpersonal and Oral/Non-Oral English Communication skills to Handle Chats & Mails. To be Sincere and Honest towards the Job Responsibilities. Perks and Benefits Other Allowances Negotiable Based on Availability & Experience. For clarification Contact - HR +91 87543 01002 jobs@oryon.in

Job Description Install, configure, and maintain Windows Server 2022 environments. Manage Active Directory, DNS, DHCP, Group Policies, and file/print services. Monitor server performance, apply patches, and ensure system uptime and reliability. Perform regular backups and disaster recovery planning. Configure and manage Sophos Firewall for secure network access and threat prevention. Monitor firewall logs, VPNs, and intrusion prevention systems (IPS). Implement and maintain network segmentation, access control, and bandwidth management. Manage CrowdStrike Falcon for endpoint detection and response (EDR). Monitor and respond to security alerts and incidents. Ensure compliance with cybersecurity policies and best practices. Provide Level 2/3 support for server, network, and security-related issues. Implement and customize SAP Business One to meet organizational needs. Analyze business processes, identify bottlenecks, and optimize workflows in SAP B1. Provide training and ongoing support for SAP B1 and HRMS systems. Manage HRMS software to streamline HR processes and support users. Provide technical support for hardware, software, desktops, and peripherals. Create and implement SQL database operations and structures. Ensure SQL Server availability, security, and performance. Qualifications: Bachelors degree in Computer Science, Information Technology, or related field. 5+ years of experience in IT infrastructure, security, or application support roles. Proficiency in Windows Server 2022, SAP Business One, HRMS applications, SQL Server, and Salesforce. Hands-on experience with Sophos Firewall and CrowdStrike Falcon or similar EDR platforms. Solid understanding of networking concepts (TCP/IP, VLANs, VPNs). Strong problem-solving, analytical, and communication skills. Ability to work independently and collaboratively in a team environment.

Helpdesk Analyst at Grade-4,5 Position in Service Desk - Must be a Graduate. B.Tech/B.E or any other technical degree preferred Overall 4 to 5 years of SD experience and experience of handling a team Good comprehension & writing skills Must possess excellent customer handling skills Should be comfortable to work in rotational shift with 24x7 support window Basic Technical TS skills Job description: Provides Technical and Team guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps. Typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner. Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc. Sound knowledge of ITIL best practices around Incident & Request Management procedures. Should possess good analytical/ technical knowledge. Location Noida (144) & Coimbatore Position: : Permanent with NTT DATA Salary Grade 4 :4.8 Lpa+ 10% varaible Grade5- 5.97 LPA +10% varaible Rotational Shifts One side cab and one side shuttle Immediate Joiner wo can join within a month Milki bisht 9151206474 Email id milki.bisht@nlbtech.in

Email Security Gateways DLP, DNS & Email Authentication Protocols Cloud & Collaboration SecurityUnderstanding of Zero Trust, cloud security stacks (Zscaler, Cloudflare, Palo Alto Prisma,Strong troubleshooting of SMTP, TLS, DNS

Role & responsibilities Possess in-depth knowledge and expertise in Windows operating systems (e.g., Windows Server, Windows 10/11). Experienced in Active Directory (Multiple Forest and Multi-Domain architecture) and its concepts, Group Policies, DNS, DHCP, and other Windows infrastructure services. Familiarity with cloud platforms, particularly Microsoft Azure, for hybrid cloud integration, managing resources, and implementing Azure Active Directory services. Experience with Microsoft Office 365 Platform (various plans, features, and usage), Microsoft Team, Azure (AD-Connect, In-Tune, RMS), or other cloud platforms. In-depth understanding of various networking concepts. Experience in basic networking e.g. IP addressing, subnetting, routing, switching, etc. Understanding of OSI Model, TCP/IP, Protocols, network topology, various types of connectivity ILL, RF, MPLS, etc. Knowledge and understanding of virtualization technologies such as Hyper-V or VMware or Nutanix. Working experience on various OEM hardware e.g. HP, Dell, Lenovo, etc. Sound knowledge of the functionality of various AV & VC (Polycom, Avaya, Etc.) systems. Working knowledge of endpoint protection applications from Cynet, McAfee, TrendMicro, etc. Knowledge of functioning and usage of various storages e.g. NAS, SAN, and DAS. Preferred candidate profile

Install & configure Windows/Linux server Administer Active Directory, DNS, DHCP Regular data backups, disaster recovery planning Troubleshoot server, network& connectivity issues in coordination with CSP Optimize cloud costs, performance& scalability

Role & responsibilities Oversee 100% of the requests, incidents and problems. Manages and coordinates urgent and complicated support issues. Train, coach and mentor L1/L2 Technical Support Engineers. Manage 24X5/7 service availability and SLA adherence. Establish and implement ITIL standards in service delivery practices. Act as escalation point for all requests and incidents. Develop and mature phone/ticket/email escalation processes to ensure free flowing escalation and information within the organization. Lead IT and Support Helpdesk project for on-time and quality closer. Maintain IT service desk policies, procedure documentation, records and reports in compliance with organization, ISO, HIPPA and HITRUST compliances requirements. IT Asset Management. Vendor management for procurement, repair and maintenance Foster positive end-user, cross function relationships and drive customer satisfaction. Develop and maintain Technical Support knowledge base. Maintain departmental staffing by recruiting, selecting, orienting, and training employees and developing personal growth opportunities. Develop employees within their roles via coaching, counseling, and disciplining employees. Conduct regular check-ins with all direct reports to monitor performance, track progress on the completion of work duties and responsibilities and discuss successes and challenges. Conduct annual performance evaluations for all direct reports Manage process for communicating outage/emergency activities to the organization. Provide data and reporting of KPIs and trends to IT department and others in ad-hoc, weekly, monthly and as needed. Will drive Ticket Deep Dive and develop strategies for improvement. Review survey feedback to improve services, tools and support experience. Preferred candidate profile Graduate in Engineering/Technical discipline having knowledge of servers and desktop O.S., O365, networking, firewall, Windows AD, Domain controller, All PC/Laptop/Server Hardware, Tablets, software applications, server maintenance, etc. At least 15 years + years of total IT experience with a minimum of 5 years of experience with IT Helpdesk/Service Desk management in Enterprise environment 24X5/7 Global Support Operations ManagementITIL Certification Microsoft and Azure Certification is an added advantage Strong leadership capability, Deep IT/PC troubleshooting knowledge, Excellent customer Service Skills, Excellent problem solving skills Strong coordination skills to work with multiple cross functions Proactive and creative, Attention to detail, Excellent research skills Excellent English communication skill (both Written & Verbal) Customer-centric Problem Solver Critical thinker

Role & responsibilities Strong experience with Linux Server Management, Cpanel, WHM, AWS EC2 Software/Package installation (mainly Node.js). Experience is running basic queries using PostgreSQL Database and Installation of PostgreSQL Database. Strong verbal & written communication skills and natural willingness to collaborate across teams and organisations. Client-Server Architecture knowledge. Knowledge of any public cloud, AWS, Azure and GCP Proficient in managing maintaining and troubleshooting Linux servers and systems Strong understanding of Linux security best practices and security tools Scripting. Experience with virtualization technologies such as VMware or KVM. Experience with cloud platforms such as AWS, Azure or Google Cloud. Proven experience in malware removal and hosting security (especially with cPanel, WordPress, WHM or similar environments). Experience with website migration, backups, and server hardening. Basic knowledge of DNS, SSL, and CDN configurations. WhatsApp at 8076971094

Role: Sr. Systems Engineer Experience: 2-4 Yrs Experience Skills: IT Support, IT Operations, AD server, Desktop support Salary: 5.5 LPA Shift: 24*7 Edu: BE/B.Tech Location: Pune Regards, Pavithra 7845818147

*Skills: Routing protocols: OSPF, RIP, BGP, Static *Switching: STP, RSTP, VTP, VLAN, Aggregation Protocols (PAgP/LACP) *Security: ACL, NAT, VPN IPsec Tunnel, SSL VPN Tunnel *Protocols : TCP/IP ,HTTPS,DNS,SSL & TLS * Tools: Wireshark, Putty, TCPDUMP

We are looking for candidates with muin one year experience troubleshooting on Softwares Candidate from International Customer Support are also welcome with knowledge on Desktop and Softwares. 5Days Working Pick and Drop Salary + Bonus + Incentives Required Candidate profile Company will give proper training for 3 months Certification rembursement Good Career opportunity Career boosting program for details reach 9873356699 8604554527 7251848029

Position CCNA & Linux Trainer Location: Hadapsar Job Type: Full Time Experience Required: 2-8 Years Industry: Education / Training / IT Services Job Description: Faculty is responsible for the coordination, planning, presentation, and evaluation of classroom instruction and related activities during the time assigned at the center. at a minimum the related activities include instruction, instructional counselling, academic advising and in house/college workshops and presentations. Responsibilities and Duties: 1. Responsible to start lectures on scheduled time post marking the attendance. 2. Responsible to conduct lectures as per the log sheets and ensure that the modules are completed as per the schedule. 3. Responsible for student conduct and classroom administration. 4. Responsible for handing over daily assignments to students; ensure students complete their journal and project work within stipulated time frame. 5. Responsible to send student progress reports with specified period. 6. Responsible for maintaining lab register on a daily basis. 7. Responsible to conduct all course modules. 8. Responsible for imparting training to Junior Faculty on higher modules to ensure their upgradation. 9. Responsible for conducting internal exams. 10. Responsible for maintaining LMS on daily/monthly basis. 11. Responsible for batch scheduling and tracking. 12. Motivate students for upgrades and appearing for International Certifications. 13. Conduct Teacher Parents Meet 14. Responsible for Lab maintenance and Equipment's. AWS Cloud will be an added advantage. interested candidates drop their CVs on gkhandale@sevenmentor.com OR calls/WhatsApp 7387385189

Overview Position Overview The Boeing Company is looking for an Associate Lab Technician (Electrical and Electronic) , for Wire Harness Integration Lab located at Bangalore, India and work with the talented team to facilitate build of electrical harness, as per industry standard specifications. This position will focus on providing 24/7 support to various design teams and stakeholders involved in designing innovative products. This position offers a unique opportunity to work on complex technical challenges, enhance the lab capability, and safety of operations. Your dreams go beyond Planet Earth. You are innovative, creative, and challenge the status quo. You work well in teams while also having the ability to work assignments autonomously. Here at Boeing India Engineering you will collaborate with leaders in electronics innovation and pave the way in creating the worlds best electrical and electronic solutions. Position Responsibilities: Responsible for execution of Electrical wiring harness build and lab operations in accordance with IPC/WHMA-A-620 and Aerospace quality standards for Requirements and Acceptance for Cable/Wire Harness Assemblies. Implement manufacturing plans for Electrical Wire Harness Build and Integration Utilizes Knowledge of Wire Harness manufacturing process vis- -vis wire cutting, routing, splicing, crimping, soldering, assembling final harness, testing, inspecting Maintains manufacturing BOMs, Tools, Formboards for Wire Harness products. Maintains Lab operations documentation like Process Control Records and Work Instructions. Validates and ensures wire harness integration and build readiness. Interfaces with suppliers and internal stakeholders for material procurement and to build hardware. Receives Material and plans storage and inventory management. Responsible for marking, labeling and packing and dispatch of completed wire bundles. Ensures Tooling and performs Tool Maintenance. Implements lean principles and technologies Ensures manufacturing process matches defined requirements and process specifications Supports in analyzing design/build concepts to evaluate producible design/build definitions Participate in the implementation of Lean principles and technologies. Basic Qualifications (Required Skills/Experience): Bachelors degree in engineering or Diploma or equivalent (Mechanical/Electrical/Electronics, Industrial Engineering) is required as a basic qualification typically 1 to 4 years' related work experience or an equivalent combination of education and experience. Hands on knowledge of Cable/Wire Preparation, Measuring Cable Assemblies and Wires, Testing Cable Assemblies, Crimp Terminations, Insulation Displacement Connections, Soldered Terminations, Connectorization, Molding/Potting, Splicing, Marking and Labeling, Wire Bundle Securing Shielding, Cable/Wire Harness Protective Coverings, Coaxial and Twinaxial Cable Assemblies, Packing. Knowledge of Engineering Fundamentals for electrical design of simple aerospace components/ electrical wire harnesses with awareness on aerospace materials, manufacturing processes and heat treatments etc. Experience working with global experts in engineering & manufacturing in cross culture performance and hands on coordination experience working in factory environment Reads, understands, and interprets engineering drawings and specifications Analyze design/build concepts to evaluate producible design/build definitions Be a self-starter, able to work with minimum supervision, positive attitude and highest ethics Pro-actively seek information and direction to successfully complete the statement of work Must be able to work collaboratively with very strong teaming skills. Must be willing to work flexible hours (early or late as needed) to interface with Boeing personnel around the world Fabricates electrical components and systems that include but are not limited to: wire harnesses, chassis, rack mounted equipment, flight test instrumentation trays, troubleshooting and repairs Performs mechanical assemblies and fabrications including but not limited to: use of hand tools, drill press, and band saws Fabricates and repairs circuit cards including but not limited to: surface mount, through hole component fabrication, applying and removing conformal coats, circuit card troubleshooting, modifications and repairs Performs lab compliance tasks such as tool control, FOD and ESD Good analytical approach for problem solving, driving the innovations with speed and agility. Must be able to work collaboratively with cross-functional teams within Boeing and external partners Must be flexible, with a high tolerance for organizational complexity and ability to work with team members across different cultures and time-zones Demonstrate strong written, oral and interpersonal communication skills. Be fluent in written and spoken English and have high degree of proficiency with MS Office tools Preferred Qualifications (Desired Skills/Experience): IPC/WHMA-A-620 Certified Awareness of AS9100 D quality management system Experience in handling repair, maintenance and retrofit processes, practices, and documentation. Knowledge of aircraft safety and quality management systems. Good verbal and written communication and presentation skills. Experience collaborating with multiple team functions. Willingness to expand into technical areas without prior experience. Typical Education & Experience: Bachelors degree in engineering or Diploma (Mechanical/Electrical/Electronics, Industrial Engineering) is required as a basic qualification typically 1 to 4 years' related work experience or an equivalent combination of education and experience. Relocation: This position does offer relocation within INDIA. Education Bachelor's Degree or Equivalent Required.

International Technical Voice Support Min 1yr exp. in Tech Support/Service desk/Troubleshooting/L1 Any Graduate CTC - Upto 4.5 LPA US SHIFTS Immediate Joiners For more Info Call or WhatsApp Simran @ 9604925913 Required Candidate profile Any Graduate with 1 Year experience in International Technical Voice Support Immediate Joiners Good communication Skills Perks and benefits Cab Facility Performance based Inc

We are looking for candidates with muin one year experience troubleshooting on Softwares Candidate from International Customer Support are also welcome with knowledge on Desktop and Softwares. 5Days Working Pick and Drop Salary + Bonus + Incentives Required Candidate profile Company will give proper training for 3 months Certification rembursement Good Career opportunity Career boosting program for details reach 9873356699 9654961056 8604554527 7251848029

Provide remote IT support (SLA-based) across Azure, M365, AD, and hybrid environments. Manage servers, endpoints, security, backups, and migrations. Strong troubleshooting, scripting, and willingness to work UK/US shifts required. Work from home Annual bonus Mobile bill reimbursements Course reimbursements

Role & responsibilities Strong experience with Linux (RHEL 8.0 and Above). Strong experience with Windows core OS 2019/2022. Knowledge of IP networking, DNS, and firewalling and other Network basic. Experience with shell scripts and command-line tool. Software/Package installation (mainly Node.js). Experience is running basic queries using PostgreSQL Database and Installation of PostgreSQL Database. Strong verbal & written communication skills and natural willingness to collaborate across teams and organisations. Client-Server Architecture knowledge. Knowledge of any public cloud, AWS, Azure and GCP Proficient in managing maintaining and troubleshooting Linux servers and systems Strong understanding of Linux security best practices and security tools Scripting. Experience with virtualization technologies such as VMware or KVM. Experience with cloud platforms such as AWS, Azure or Google Cloud. Proven experience in malware removal and hosting security (especially with cPanel, WordPress, WHM or similar environments). Familiarity with tools like Wordfence, Sucuri, Imunify360, or similar. Experience with website migration, backups, and server hardening. Basic knowledge of DNS, SSL, and CDN configurations. WhatsApp at 8076971094

We are looking for a skilled Windows System Administrator to manage, configure,maintain Windows servers,related infrastructure. Bachelor’s in CS / IT / BE with 5–10 yrs experience in Windows Administration. Experience in VMware/Hyper-V, backup tools. Required Candidate profile The role involves handling Active Directory, Group Policies, DNS/DHCP, patch management, system monitoring, backups, and ensuring overall system performance, availability, security. ITIL Processes. Perks and benefits To be disclosed post interview

We are looking for candidates with muin one year experience troubleshooting on windows Servers, AD, DHCP, DNS. Knowledge or Exp on Exchange and cloud will be add on B2B International Voice 5Days Working Pick and Drop Salary + Bonus + Incentives Required Candidate profile Company will give proper training for 3 months Certification rembursement Good Career opportunity Career boosting program for details reach 9873356699 9654961056

Role & responsibilities- Job Title: System Administrator / Sr. System Administrator Location: Andheri West Department: IT Reporting To: IT Manager Job Summary: The System Administrator will be responsible for maintaining, upgrading, and managing software, hardware, and networks across office and site operations. The role involves ensuring smooth functioning of IT systems, providing technical support to office staff and site teams, and enforcing IT policies and data security protocols. The candidate must be capable of coordinating remotely and in-person with site personnel to resolve issues and maintain compliance with IT standards. Key Responsibilities: Office Infrastructure Management: Manage installation, configuration, and maintenance of office desktops, laptops, printers, servers, routers, switches, and firewalls. Monitor system performance and troubleshoot issues related to hardware, software, and networking. Manage data backup and disaster recovery procedures. Handle software licensing and ensure compliance. Network and Security: Maintain secure network access and implement cybersecurity measures (antivirus, endpoint security, firewalls). Regularly update and patch systems to ensure security. Monitor network traffic and manage firewalls, VPNs, and remote access controls. User Support & Troubleshooting: Act as the first point of contact for internal technical support across departments. Assist in onboarding/offboarding users, email account setup, and system access control. Resolve system-related issues raised by the site or office team promptly. Site Team Coordination: Provide remote/onsite IT support to site teams across multiple project locations. Coordinate installation of internet devices, biometric machines, CCTV, and other tech infrastructure at sites. Monitor uptime of site connectivity and ensure data from sites (e.g., attendance logs, project updates) is synced with head office systems. Train site staff on usage of IT systems as required. Asset & Inventory Management: Maintain accurate records of IT assets and equipment issued to staff and sites. Conduct regular audits and ensure proper tagging and documentation of IT inventory. Skills & Qualifications: Bachelors degree in Information Technology or related field. Proven experience (3–5 years) as a System Administrator. Strong knowledge of Windows, Active Directory, Office 365, and networking concepts. Familiarity with remote desktop tools, VPNs, firewall management, and endpoint security solutions. Excellent problem-solving and communication skills. Willingness to travel to sites occasionally when required.

Job Description of Service Desk Analyst Role: TECHNICAL SUPPORT ASSOCIATE Accountability Ability to work in 24*7 environment, this is a must First Point of Contact for users to report Technical issues Record all interactions through call, email or chat in the Ticketing System. Resolve issues under support boundaries and route issues beyond scope to the respective Support Groups. First Line Troubleshooting to be done completely using the available resources and documented before assigning/routing the tickets to the L2 Groups. Ensure reported issues are responded and addressed as per the defined SLA timelines To work towards effective and timely resolution of issues. Document the Learnings and contribute Knowledge Articles Timely Communication of Priority Issues to the respective stakeholders and coordinate until resolution. Document detailed and accurate notes, record them on ITSM tool Technical Skill set Voice Call Handling: excellent knowledge of handing voice calls and multitasking. Email Communication: professional email writing skills. Chat Communication: professional chat writing skills and multitasking. Infrastructure Monitoring: Good understanding of Infrastructure components and respective alerts. Exchange: Knowledge on functioning and configuration of Microsoft Exchange client. AD: Knowledge on - Active directory, Proxy, DNS, Group Policy. Network: Knowledge on LAN setup, basic routing and switching, passive networking. Desktop Security: Knowledge on Antivirus deployment and update, patch management, monitoring and reporting. Desktop, Laptop, Handheld devices: Knowledge on build management, OS deployment, common application installation and troubleshooting, Hardware knowledge. Troubleshooting: Remote troubleshooting experience : Desktop, Laptops, Notebook, iPhone, Network printers, etc Printers: Hands on experience on managing printers (Local & Network printers) - Lex Tools: Hand on experience on ITSM tools like HPSM, BMC Remedy, Service Now, CA Service Desk, Monitoring Tools. ITIL: Knowledge of ITIL processes and procedures. A+: knowledge of A+ processes and procedures. KM: Knowledge management understanding, review & create new knowledge articles. MS Office: Good / excellent knowledge for support of MS Office and standard software Job Description of Service Desk Analyst Windows & Smartphones: Windows operating system knowledge (e.g. Windows 7, 8.1, 10), Windows smartphone and telecommunication knowledge. COTS (standard SW, standard HW) O365: Understanding of Microsoft Office (e.g. Office 365) Key Performance Indicators (KPIs): Ensure all the User contacts are responded within the defined Turn Around Time All the L1 Incidents are resolved as per the defined Resolutions Timelines Follow-up on individual ticket stacks to ensure that tickets are addressed on a timely basis and ageing is kept at minimum. Ensure Quality Ticket Coding and Classification for all tickets being logged and processed. Taking ownership of calls/emails logged by his/her colleagues in his/her absence. Mentoring and providing floor support to the newly joined associates. Should be proactive in assisting the colleagues, during High Volume Time. Competencies: High Level of Communication Skills and ability to comfortably handle International Customers. Experience in Service Desk/Technical Support and in a Call Taking Role and competent to engage in first line interactions with end users. Flexibility to work in a 24*7 environment is mandatory Knowledge about Incident and Service desk management. Understanding of ITIL concepts Documentation Skills to contribute for Knowledge Articles and Knowledge Sharing Ability to initiate and manage Bridge Calls and coordinate in resolving P1/P2 issues. Qualification: High school, Graduate, Diploma, IT education or comparable IT professional experience Fresher (U1) Experience in years (U1) 1 to 2 years Relevant Experience (U2) 2+years Interested candidates please share your Resumes to careers@glympsehr.com Contact Manya @6364808230 / 9606523804 / 6364803282 / 6364863742

We have opening for Sr. System Engineer. Notice period- Immediate Joiner. Exp- +4 yrs ECTC- as per industry standard. JD - System Admin Windows Operating System 2016/19 Install and configure computer hardware, OS, software and applications. Continuously monitor and maintain systems. Active Directory Define the objectives and scope of your Active Directory implementation. Identify stakeholders and roles. Assess current infrastructure. Configure Active Directory. Add users and groups. Test and validate. VMWare ESX 7.x Design, install, configure, and manage virtual and cloud environments. Utilizing VMWare tools and features. Ensure security, availability and integrity of VMWare infrastructure. Monitor system performance and troubleshoot issues. Hyper-V support Manage the virtual machines on the host. Continuously monitoring. DHCP & DNS support Troubleshoot and resolve technical issues related to DNS, DHCP, and Active Directory systems Provide support to clients via phone, email, or remote sessions. Assist with system installations, upgrades, and configurations. Monitor system performance and identify areas for optimization. Collaborate with cross-functional teams to address escalated issues and provide timely resolutions. Contact Details:- Contact Person- Rutuja Thorat Number- 7738030022 Mail- tahr@magnamious.com Note- If contact person is not responding kindly share your resume on mail.