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2.0 - 4.0 years
2 - 4 Lacs
Mumbai
Work from Office
Role & responsibilities- Job Title: System Administrator / Sr. System Administrator Location: Andheri West Department: IT Reporting To: IT Manager Job Summary: The System Administrator will be responsible for maintaining, upgrading, and managing software, hardware, and networks across office and site operations. The role involves ensuring smooth functioning of IT systems, providing technical support to office staff and site teams, and enforcing IT policies and data security protocols. The candidate must be capable of coordinating remotely and in-person with site personnel to resolve issues and maintain compliance with IT standards. Key Responsibilities: Office Infrastructure Management: Manage installation, configuration, and maintenance of office desktops, laptops, printers, servers, routers, switches, and firewalls. Monitor system performance and troubleshoot issues related to hardware, software, and networking. Manage data backup and disaster recovery procedures. Handle software licensing and ensure compliance. Network and Security: Maintain secure network access and implement cybersecurity measures (antivirus, endpoint security, firewalls). Regularly update and patch systems to ensure security. Monitor network traffic and manage firewalls, VPNs, and remote access controls. User Support & Troubleshooting: Act as the first point of contact for internal technical support across departments. Assist in onboarding/offboarding users, email account setup, and system access control. Resolve system-related issues raised by the site or office team promptly. Site Team Coordination: Provide remote/onsite IT support to site teams across multiple project locations. Coordinate installation of internet devices, biometric machines, CCTV, and other tech infrastructure at sites. Monitor uptime of site connectivity and ensure data from sites (e.g., attendance logs, project updates) is synced with head office systems. Train site staff on usage of IT systems as required. Asset & Inventory Management: Maintain accurate records of IT assets and equipment issued to staff and sites. Conduct regular audits and ensure proper tagging and documentation of IT inventory. Skills & Qualifications: Bachelors degree in Information Technology or related field. Proven experience (3–5 years) as a System Administrator. Strong knowledge of Windows, Active Directory, Office 365, and networking concepts. Familiarity with remote desktop tools, VPNs, firewall management, and endpoint security solutions. Excellent problem-solving and communication skills. Willingness to travel to sites occasionally when required.
Posted 3 days ago
1.0 - 5.0 years
4 - 6 Lacs
Bengaluru
Work from Office
Job Description of Service Desk Analyst Role: TECHNICAL SUPPORT ASSOCIATE Accountability Ability to work in 24*7 environment, this is a must First Point of Contact for users to report Technical issues Record all interactions through call, email or chat in the Ticketing System. Resolve issues under support boundaries and route issues beyond scope to the respective Support Groups. First Line Troubleshooting to be done completely using the available resources and documented before assigning/routing the tickets to the L2 Groups. Ensure reported issues are responded and addressed as per the defined SLA timelines To work towards effective and timely resolution of issues. Document the Learnings and contribute Knowledge Articles Timely Communication of Priority Issues to the respective stakeholders and coordinate until resolution. Document detailed and accurate notes, record them on ITSM tool Technical Skill set Voice Call Handling: excellent knowledge of handing voice calls and multitasking. Email Communication: professional email writing skills. Chat Communication: professional chat writing skills and multitasking. Infrastructure Monitoring: Good understanding of Infrastructure components and respective alerts. Exchange: Knowledge on functioning and configuration of Microsoft Exchange client. AD: Knowledge on - Active directory, Proxy, DNS, Group Policy. Network: Knowledge on LAN setup, basic routing and switching, passive networking. Desktop Security: Knowledge on Antivirus deployment and update, patch management, monitoring and reporting. Desktop, Laptop, Handheld devices: Knowledge on build management, OS deployment, common application installation and troubleshooting, Hardware knowledge. Troubleshooting: Remote troubleshooting experience : Desktop, Laptops, Notebook, iPhone, Network printers, etc Printers: Hands on experience on managing printers (Local & Network printers) - Lex Tools: Hand on experience on ITSM tools like HPSM, BMC Remedy, Service Now, CA Service Desk, Monitoring Tools. ITIL: Knowledge of ITIL processes and procedures. A+: knowledge of A+ processes and procedures. KM: Knowledge management understanding, review & create new knowledge articles. MS Office: Good / excellent knowledge for support of MS Office and standard software Job Description of Service Desk Analyst Windows & Smartphones: Windows operating system knowledge (e.g. Windows 7, 8.1, 10), Windows smartphone and telecommunication knowledge. COTS (standard SW, standard HW) O365: Understanding of Microsoft Office (e.g. Office 365) Key Performance Indicators (KPIs): Ensure all the User contacts are responded within the defined Turn Around Time All the L1 Incidents are resolved as per the defined Resolutions Timelines Follow-up on individual ticket stacks to ensure that tickets are addressed on a timely basis and ageing is kept at minimum. Ensure Quality Ticket Coding and Classification for all tickets being logged and processed. Taking ownership of calls/emails logged by his/her colleagues in his/her absence. Mentoring and providing floor support to the newly joined associates. Should be proactive in assisting the colleagues, during High Volume Time. Competencies: High Level of Communication Skills and ability to comfortably handle International Customers. Experience in Service Desk/Technical Support and in a Call Taking Role and competent to engage in first line interactions with end users. Flexibility to work in a 24*7 environment is mandatory Knowledge about Incident and Service desk management. Understanding of ITIL concepts Documentation Skills to contribute for Knowledge Articles and Knowledge Sharing Ability to initiate and manage Bridge Calls and coordinate in resolving P1/P2 issues. Qualification: High school, Graduate, Diploma, IT education or comparable IT professional experience Fresher (U1) Experience in years (U1) 1 to 2 years Relevant Experience (U2) 2+years Interested candidates please share your Resumes to careers@glympsehr.com Contact Manya @6364808230 / 9606523804 / 6364803282 / 6364863742
Posted 1 week ago
4.0 - 9.0 years
2 - 7 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
We have opening for Sr. System Engineer. Notice period- Immediate Joiner. Exp- +4 yrs ECTC- as per industry standard. JD - System Admin Windows Operating System 2016/19 Install and configure computer hardware, OS, software and applications. Continuously monitor and maintain systems. Active Directory Define the objectives and scope of your Active Directory implementation. Identify stakeholders and roles. Assess current infrastructure. Configure Active Directory. Add users and groups. Test and validate. VMWare ESX 7.x Design, install, configure, and manage virtual and cloud environments. Utilizing VMWare tools and features. Ensure security, availability and integrity of VMWare infrastructure. Monitor system performance and troubleshoot issues. Hyper-V support Manage the virtual machines on the host. Continuously monitoring. DHCP & DNS support Troubleshoot and resolve technical issues related to DNS, DHCP, and Active Directory systems Provide support to clients via phone, email, or remote sessions. Assist with system installations, upgrades, and configurations. Monitor system performance and identify areas for optimization. Collaborate with cross-functional teams to address escalated issues and provide timely resolutions. Contact Details:- Contact Person- Rutuja Thorat Number- 7738030022 Mail- tahr@magnamious.com Note- If contact person is not responding kindly share your resume on mail.
Posted 1 week ago
3.0 - 5.0 years
5 - 8 Lacs
Ahmedabad
Work from Office
Job Opening: System Administrator Required Qualifications: - MCSA, MCSE, VMware or other related certificates Any Graduation degree in Computer Science or relevant field Rotational Sift and 6 Days working Required Experience: - 2 to 8 years Skills & Experience required for System Administrator: Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization Install and upgrade computer components and software, manage virtual servers, and integrate automation processes Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions Responsible for capacity, storage planning, and database performance Strong knowledge of systems and networking software, hardware, and networking protocols Experience with scripting and automation tools A proven track record of developing and implementing IT strategy and plans Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols Proven success in an IT role. Experience with or knowledge of programming languages and operating systems, current equipment and technologies, enterprise backup and recovery procedures, systems performance-monitoring tools, active directories, virtualization, HTTP traffic, content delivery, and caching Experience in project management, application design and integration, and cloud computing Expertise in analysing and repairing large-scale distributed systems; creating volumes and assigning them to servers; and remote replication Knowledge of Networking concept Maintain essential IT infrastructure, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware Take responsibility for projects and solutions within the larger business initiative Handle business-critical IT tasks and systems that provide commercial advantage in the global marketplace Enable faster and smarter business processes, and develop analytics for meaningful insights Work with internal and external partners to communicate project status, activities, and achievements
Posted 1 week ago
4.0 - 9.0 years
3 - 7 Lacs
Nashik
Work from Office
Job Summary: Hiring an experienced Linux & Networking Engineer (5-7 yrs) to manage Linux systems, clusters & network setups. Key Responsibilities: Install/maintain Ubuntu Desktop/Server System updates, patching, LVM/RAID/NFS/iSCSI Network services: DHCP, DNS, NTP, SSH, VPNs Traffic analysis (tcpdump, iftop, nmap) Manage HA clusters, load balancing (HAProxy/NGINX) Virtualization (KVM, VMware, Docker, Proxmox) Backup/DR setup, DB: MongoDB/PostgreSQL/MSSQL Runtime support: .NET, Node.js, PHP Incident, problem & ticket handling Coordination with vendors/customers Willingness for flexible shifts Preferred Candidate: Strong Linux & networking background, cluster knowledge, and scripting expertise.
Posted 1 week ago
10.0 - 15.0 years
10 - 13 Lacs
Hyderabad
Work from Office
Job Description: Palni Inc. is seeking a seasoned and proactive Sr. Team Lead/Assistant Manager - IT and network support to oversee and elevate our IT operations across all branch locations. This role involves leading and mentoring an existing IT team, ensuring seamless end-user support, and driving excellence in IT infrastructure, including asset management, networking, internet solutions, and system security. Key Responsibilities: Lead and mentor the internal IT support team to ensure timely and high-quality resolution of technical issues across all locations. Establish and manage a centralized IT asset management system, overseeing the procurement, tagging, allocation, return, and disposal of hardware and software assets. Maintain accurate and up-to-date IT asset inventory and provide regular reports to the CTO and leadership. Design, implement, and maintain robust LAN/WAN infrastructure to optimize connectivity and minimize downtime. Address and resolve persistent internet connectivity challenges; liaise with ISPs and external vendors to ensure optimal service. Administer and secure network environments, including managing firewalls, VPNs, and enforcing network security protocols. Standardize Wi-Fi configurations and ensure full wireless coverage at all branches using consistent SSIDs and access controls. Monitor and audit network and security logs to ensure compliance with internal policies and industry standards. Manage software licenses, track renewals, and ensure vendor compliance. Oversee system security through OS patching, antivirus updates, and effective data backup strategies. Define and enforce IT policies, documentation standards, helpdesk workflows, and support best practices. Develop and track IT KPIs and SLAs, conduct performance reviews, and drive continuous improvement within the IT team. Plan and lead IT projects, including system rollouts, upgrades, and branch expansions. Required Skill Set: Strong hands-on experience in Windows Server, Active Directory, and DNS/DHCP configuration . Proficiency in managing LAN/WAN , Wi-Fi networks, firewalls (FortiGate, SonicWall, etc.), and VPNs. Experience with IT asset lifecycle management tools and inventory tracking. Familiarity with cloud-based services like Microsoft 365, Azure AD, OneDrive, and Exchange Online. Sound understanding of network security best practices and experience with antivirus solutions. Knowledge of ticketing systems , helpdesk management, and support workflows. Experience in vendor management for hardware, software, and connectivity. Strong troubleshooting and problem-solving skills across hardware, software, and network issues. Excellent documentation skills and ability to create SOPs and technical manuals. Good interpersonal and communication skills for working with cross-functional teams. Ability to manage multiple priorities and handle escalations effectively. Preferred Certifications: Azure Administrator Associate (AZ-104) Endpoint Administrator Associate CompTIA Security+ or CompTIA Network+
Posted 1 week ago
2.0 - 5.0 years
2 - 7 Lacs
Visakhapatnam, Hyderabad
Work from Office
Role & responsibilities Answer incoming calls from end user, create a ticket in ITSM applications and Triage the Issue reported (or) Work on the requested service Triage Simple to Intermediate complexity hardware faults and software defects Work on Service Requests related to End-user configuration requests Proactively assign email tickets and make outbound calls to end customers on their Service Requests • Work with end users on issues related to Windows Application & Software Troubleshooting hardware and computer peripherals such as printers and fax machines Perform password resets and provides required access to end users • Diagnose and Isolate problems based on the nature of the Issue and raise Service request with vendors as needed Provide Complete management of Service Request from Case creation to Resolution Suggest improvements to process and workflow in the support center Identify problems related to chronic cases and work with Senior Engineering resources to identify the root cause Support multiple different customers environments and ticketing systems. Preferred candidate profile Knowledge of OSI reference model and Protocols Understanding of a Domain/corporate IT environment including PC & Laptop setup Provide technical support on Windows OS and MACOS platform Troubleshoot system specific issues related to PC & Laptop Working knowledge of Windows Active Directory and ability to add, remove users and perform password resets Work on issues related to DNS and ability to isolate Network issues with Service Provider Troubleshoot issues related to Microsoft Applications (Outlook, O365, OneDrive, Teams) Troubleshoot system specific issues around peripherals - Printer, Fax and peripherals Knowledge of DHCP and troubleshoot issues related to Network • Configuration and troubleshooting skills related to Microsoft Applications (Outlook, O365, OneDrive, Teams) Experience with Intel Endpoint Management Assistant, Microsoft Office 365 Admin Center Management, Mobile Device Management (MDM), Intune and BitLocker
Posted 1 week ago
8.0 - 10.0 years
16 - 18 Lacs
Hospet
Work from Office
Warm Greetings from Fortune HR Solutions!! We have the following opening for our client, a reputed iron ore mining company in Hospet, Karnataka location requires, Manager - IT Location : Hospet (MSPL Corporate Office) Shift : General Shift ( Day ) (Reporting to Office is Mandatory, No Work From Home Policy) Experience : 8 - 10 years Educational Qualification: UG / PG : BCA / MCA , BSc / MSc Computer Science, BE / BTech IT Certified Course Linux (SUSE) , Networking JOB DESCRIPTION: Knowledge & Skills Required: Data centre management, Linux / SUSE Linux Server Technologies, Network & Data Security, Compliance& License management, VMware, VXrail, Vcenter management Windows Server, VMware, Networking and License Management, Software Management, Dell Servers and Hardware trouble shooting, Active Directory, DHCP and DNS Server SUSE Linux operating , O365 Administration, Email Security Vendor Management Key Responsibilities Areas : Handling Servers and Data Centre Management with backup and restore Network , Communication Management and Network security (Firewall Management) IT Technical Evaluation & Coordinate IT Procurement and vendor management ISP and Service Management for Various IT Services & Group IT Implementation of new projects with relevant Documentation S4Hana Hardware Landscape Management in coordination with external Support vendors CCTV management and Data Protection L2 & L3 Switching Configuration Management If interested pl share with your updated Resume / CV to madan@fortunehrsolutions.co.in along with the below details, Age: Exp: Current CTC: Expected CTC: Notice Period: Reason of Job Change: Current Location: Native:
Posted 1 week ago
2.0 - 5.0 years
4 - 6 Lacs
Gurugram
Work from Office
Key Responsibilities -- - Install, configure, and maintain physical and virtual servers, including Windows and Linux. - Manage Active Directory, DNS, DHCP, GPO, Office 365 & Google Suite. - Ensure system security by implementing firewalls, antivirus, and patch management. - Troubleshoot system, network, and application issues for end-users. - Oversee backup and disaster recovery planning for on-premises infrastructure. - Support hardware, software, and network devices (routers, switches, firewalls). - Implement access controls and security policies in alignment with IT best practices. - Operating System & Software patching - Configuration & management of service desk tools like Manage Engine, Zendesk, Jira etc. Required Skills -- - Expertise in Windows Server, Active Directory, Group Policy, and Office 365. - Strong knowledge of networking, firewalls, VPNs, and endpoint security. - Experience with virtualization technologies (VMware, Hyper-V). - Hands-on experience with system monitoring and patch management. - Proficiency in scripting (PowerShell, Batch scripting).
Posted 1 week ago
2.0 - 5.0 years
0 - 3 Lacs
Thane
Work from Office
We are seeking a skilled and versatile IT System Administrator to manage both cloud-based and on-premise infrastructure, support internal IT operations, and ensure the seamless deployment and administration of systems and applications. The ideal candidate will have hands-on experience with AWS, M365, web hosting, database management, and vendor coordination. Key Responsibilities: AWS Administration : Provision, configure, and manage AWS services such as EC2, AMIs, and S3 buckets. M365 Tenant Management : Set up Microsoft 365 tenants, create and manage users, and provide basic administrative support. Web Hosting & SSL Setup : Host web applications using IIS and Nginx, including SSL certificate configuration and renewal. DNS & Domain Management : Configure DNS records, create subdomains, and manage hosting-level integrations. Vendor Management & Procurement : Coordinate with IT vendors for purchasing hardware, Microsoft licenses, and third-party services. Database Support : Install, configure, and troubleshoot on-premise databases including MS SQL Server, MySQL, and Sybase. Provide remote access support to development teams. System Administration : Maintain and support internal IT infrastructure (desktops, servers, networking equipment) ensuring minimal downtime. Troubleshooting & Support : Provide L2/L3 support for system, network, and application issues. Preferred Candidate Profile: Bachelors degree in Computer Science, Information Technology, or a related field. 25 years of experience in IT System Administration, with exposure to both cloud and on-premise environments. Hands-on experience with AWS and Microsoft 365 administration. Strong understanding of DNS, networking, and system security. Working knowledge of database systems and remote access configuration. Excellent communication, documentation, and troubleshooting skills.
Posted 1 week ago
0.0 - 5.0 years
4 - 8 Lacs
Pune
Work from Office
Required:- Problem Solving and Troubleshooting Skills & thinks logically. Working knowledge of Windows Servers, AD, DHCP, DNS Passion for Technology curious, has desire to learn, doesn’t rely on past knowledge, stays on top of latest technologies Required Candidate profile Microsoft® Windows NT® Server & 2000 Server & NT Workstation & Windows 2000 Professional MCP/MTA/MCSA/MCITP/MCSE Certified in Windows® Server Operating Systems Cloud Computing, Exchange Servers
Posted 2 weeks ago
1.0 - 6.0 years
4 - 9 Lacs
New Delhi, Gurugram
Work from Office
Bulk Hiring Immediate Joiners, RASHISH - 8800490529 UG/Grad with experience and freshers eligible Hands on exp. on Active directory, Windows Server, OFFICE 365,Etc offering upto 8.5LPA + Lucrative incentives 5days working loc - Gurgaon/Noida
Posted 2 weeks ago
3.0 - 5.0 years
5 - 7 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Oracle HTTP Server Experience : 3-5 Years.
Posted 2 weeks ago
1.0 - 5.0 years
4 - 6 Lacs
Bengaluru
Work from Office
Job Description of Service Desk Analyst Role: TECHNICAL SUPPORT ASSOCIATE Accountability Ability to work in 24*7 environment, this is a must First Point of Contact for users to report Technical issues Record all interactions through call, email or chat in the Ticketing System. Resolve issues under support boundaries and route issues beyond scope to the respective Support Groups. First Line Troubleshooting to be done completely using the available resources and documented before assigning/routing the tickets to the L2 Groups. Ensure reported issues are responded and addressed as per the defined SLA timelines To work towards effective and timely resolution of issues. Document the Learnings and contribute Knowledge Articles Timely Communication of Priority Issues to the respective stakeholders and coordinate until resolution. Document detailed and accurate notes, record them on ITSM tool Technical Skill set Voice Call Handling: excellent knowledge of handing voice calls and multitasking. Email Communication: professional email writing skills. Chat Communication: professional chat writing skills and multitasking. Infrastructure Monitoring: Good understanding of Infrastructure components and respective alerts. Exchange: Knowledge on functioning and configuration of Microsoft Exchange client. AD: Knowledge on - Active directory, Proxy, DNS, Group Policy. Network: Knowledge on LAN setup, basic routing and switching, passive networking. Desktop Security: Knowledge on Antivirus deployment and update, patch management, monitoring and reporting. Desktop, Laptop, Handheld devices: Knowledge on build management, OS deployment, common application installation and troubleshooting, Hardware knowledge. Troubleshooting: Remote troubleshooting experience : Desktop, Laptops, Notebook, iPhone, Network printers, etc Printers: Hands on experience on managing printers (Local & Network printers) - Lex Tools: Hand on experience on ITSM tools like HPSM, BMC Remedy, Service Now, CA Service Desk, Monitoring Tools. ITIL: Knowledge of ITIL processes and procedures. A+: knowledge of A+ processes and procedures. KM: Knowledge management understanding, review & create new knowledge articles. MS Office: Good / excellent knowledge for support of MS Office and standard software Job Description of Service Desk Analyst Windows & Smartphones: Windows operating system knowledge (e.g. Windows 7, 8.1, 10), Windows smartphone and telecommunication knowledge. COTS (standard SW, standard HW) O365: Understanding of Microsoft Office (e.g. Office 365) Key Performance Indicators (KPIs): Ensure all the User contacts are responded within the defined Turn Around Time All the L1 Incidents are resolved as per the defined Resolutions Timelines Follow-up on individual ticket stacks to ensure that tickets are addressed on a timely basis and ageing is kept at minimum. Ensure Quality Ticket Coding and Classification for all tickets being logged and processed. Taking ownership of calls/emails logged by his/her colleagues in his/her absence. Mentoring and providing floor support to the newly joined associates. Should be proactive in assisting the colleagues, during High Volume Time. Competencies: High Level of Communication Skills and ability to comfortably handle International Customers. Experience in Service Desk/Technical Support and in a Call Taking Role and competent to engage in first line interactions with end users. Flexibility to work in a 24*7 environment is mandatory Knowledge about Incident and Service desk management. Understanding of ITIL concepts Documentation Skills to contribute for Knowledge Articles and Knowledge Sharing Ability to initiate and manage Bridge Calls and coordinate in resolving P1/P2 issues. Qualification: High school, Graduate, Diploma, IT education or comparable IT professional experience Fresher (U1) Experience in years (U1) 1 to 2 years Relevant Experience (U2) 2+years Interested candidates please share your Resumes to careers@glympsehr.com Contact Manya @6364808230 / 9606523804 / 9901777673 / 6364803282
Posted 2 weeks ago
1.0 - 6.0 years
3 - 5 Lacs
Noida, Bengaluru
Work from Office
Helpdesk Analyst at Grade-7 Position in Service Desk - Must be a Graduate. B.Tech/B.E or any other technical degree preferred Overall 4 to 5 years of SD experience and experience of handling a team Good comprehension & writing skills Must possess excellent customer handling skills Should be comfortable to work in rotational shift with 24x7 support window Basic Technical TS skills Job description: Provides Technical and Team guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps. Typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner. Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc. Sound knowledge of ITIL best practices around Incident & Request Management procedures. Should possess good analytical/ technical knowledge. Location : Bangalore(whitefield) and Noida (144) Position: : Permanent with NTT DATA Salary Grade 4 :4.8 Lpa+ 10% varaible Grade 5.97 LPA +10% varaible Rotational Shifts One side cab and one side shuttle Immediate Joiner wo can join within a month Milki bisht 9151206474 Email id milki.bisht@nlbtech.in
Posted 2 weeks ago
1.0 - 6.0 years
3 - 5 Lacs
Noida
Work from Office
Helpdesk Analyst at Grade-7 Position in Service Desk - Must be a Graduate. B.Tech/B.E or any other technical degree preferred Overall 4 to 5 years of SD experience and experience of handling a team Good comprehension & writing skills Must possess excellent customer handling skills Should be comfortable to work in rotational shift with 24x7 support window Basic Technical TS skills Job description: Provides Technical and Team guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps. Typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner. Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc. Sound knowledge of ITIL best practices around Incident & Request Management procedures. Should possess good analytical/ technical knowledge. Location : Bangalore(whitefield) and Noida (144) Position: : Permanent with NTT DATA Salary Grade 4 :4.8 Lpa+ 10% varaible Grade 5.97 LPA +10% varaible Rotational Shifts One side cab and one side shuttle Immediate Joiner wo can join within a month Milki bisht 9151206474 Email id milki.bisht@nlbtech.in
Posted 2 weeks ago
0.0 years
1 - 2 Lacs
Chennai
Work from Office
Provide first-level IT support for hardware, software, and network issues. Log and escalate tickets, guide users, and ensure timely issue resolution. Required Candidate profile Fresh graduates iwith basic troubleshooting and system knowledge Good communication skills, customer focus and eager to learn Male Graduates(Candidates passed out from 2017 - 2024) can apply.
Posted 2 weeks ago
0.0 - 4.0 years
2 - 6 Lacs
Madurai, Tiruchirapalli, Coimbatore
Work from Office
Linux System Engineer / Technical Support Engineer - Vacancies for FRESHERS (Level-1 / Those who completed the courses or learnt on their own) & EXPERIENCED (Level-2 & Level-3 / Those who have experienced in WEB HOSTING Domain only) System Engineer or System Administrator (Linux / Windows) who is familiar or interested to work with Linux Servers / Windows Servers / Mail Servers / Web Servers technical skills. Any courses/certification like RHCSA, RHCE, LAMP, CCNA, LINUX / CLOUD ADMINISTRATION Courses are preferable. For FRESHERS (L1) with better English communication skills for Voice & Non-Voice Technical Support. * More attentive & capable of Technical and Communication training programs provided by the organization. Understand the purpose of training process and tests given during the training process on Linux, Apache, MySQL, PHP, DNS, etc., Responsibilities Capable of understanding the training & Nature of works on Job Responsibilities. Install and Configure WINDOWS/LINUX Systems and Software with troubleshooting skills. Create, Manage Cloud Servers, Mail Servers, and ability to understand Cloud Technologies. (Ex: AWS, Azure, etc.) Ability to understand both Technical & Sales queries by customers and analyse the system according to the requirements. Perform Server Update and Maintenance on timely basis, Ensure System Backups. Monitor Server Performance and Troubleshoot Errors. Respond to Tickets, Mails, Customer Calls & Chats and provide immediate technical / sales resolutions to customers. Remote TeamViewer configuration on POP3, IMAP & SMTP on Email Clients. Microsoft Office-365 Management & Support for Level-1. G-Suite Management & Support for Level-1. Provide cyber security by Penetration Testing & Prevent from Hacking methodologies. Capable for Rotational shifts (Morning / Forenoon / Evening / Night) as its 24 X 7 organization & Adoptable for the working environment & Night Shifts. Provide Technical Support and Guidance to customers after troubleshooting technical difficulties. Maintain the System Security, identify threats and install / configure Software. Knowledge on Shell / Bash scripting and cronjobs. Strong Interpersonal and Oral/Non-Oral English Communication skills to Handle Chats & Mails. To be Sincere and Honest towards the Job Responsibilities. Perks and Benefits Other Allowances Negotiable Based on Availability & Experience. For clarification Contact - HR +91 87543 01002 jobs@oryon.in
Posted 2 weeks ago
4.0 - 6.0 years
4 - 6 Lacs
Noida
Work from Office
Responsibilities: * Virtualization expertise (VMware/Hyper-V) *Knowledge of Microsoft 365 / Exchange Administration *Automation tools like PowerShell or Ansible *Tier 2/3 Helpdesk & incident resolution!
Posted 2 weeks ago
3.0 - 8.0 years
0 - 2 Lacs
Pune
Work from Office
with MCSE/MCITP certification Administration and Maintenance of Windows AD/ ADC/ DHCP/ DNS/ WSUS/ NTP servers Patch management of end points using CMS and WSUS Administration and Maintenance of NAS ( Network Attached Storage) HTML knowledge Host Imag
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
noida, uttar pradesh
On-site
Join our Team About This Opportunity As a Senior Technical Engineer specializing in Zabbix, you will play a crucial role in managing Zabbix Enterprise monitoring tools and Grafana dashboards, in addition to scripting tasks. Your responsibilities will include: - Developing and maintaining cloud-based infrastructure provisioning for both customer and internal use. - Analyzing requirements and devising Zabbix monitoring solutions for new architectures, enhancements to existing setups, and integration processes. - Implementing configuration management as per the product owner's specifications and feedback from customers. - Enhancing and maintaining continuous integration and deployment solutions. - Monitoring customer and internal environments while collaborating with the security team to ensure compliance with security standards. - Identifying and resolving infrastructure and application issues by implementing appropriate remediation measures. - Exploring optimization possibilities in terms of cost-efficiency and performance. - Creating, modifying, and managing custom scripts to enhance monitoring capabilities. - Upgrading Zabbix to the latest version to stay current with industry standards. - Conducting routine health checks and audits to maintain the accuracy and effectiveness of the monitoring environment. - Documenting the architecture and collaborating with various teams such as development, integration, security, and QA. Qualifications and Skills required: - Total IT experience of 7-8+ years, with at least 3-4 years of relevant experience in Zabbix/APM tools, Elk, Jenkins, Grafana, and various applications like Webservers, Mail Servers, and Database Servers. - Proficiency in server technologies including DNS Server, DB servers, and NFS servers with expertise in NGINX, APACHE, SMTP, MYSQL, MariaDB, Postgres SQL, bind, MSSQL, ORACLE, and scripting languages like Bash, Python, or Perl. - Hands-on experience with database engines such as MariaDB, MongoDB, MySQL, and/or PostgreSQL, along with knowledge of Rest API. - Zabbix certification (Zabbix Certified Professional) would be considered a strong advantage. Join us in this challenging role where you will have the opportunity to leverage your expertise in Zabbix and related technologies to drive efficient monitoring solutions and ensure the smooth operation of our infrastructure.,
Posted 2 weeks ago
5.0 - 10.0 years
4 - 7 Lacs
Pune, Talegaon-Dabhade
Work from Office
Handle AV, patching, AD, DNS, DHCP, Hyper-V, Firewall & VPN Update network diagrams, maintain Sampatti IT portal assets Perform syslog analysis, vulnerability assessments, & IOS upgrades Manage Cisco wireless controller, L2/L3 switches, access points
Posted 3 weeks ago
2.0 - 5.0 years
3 - 3 Lacs
Lucknow
Work from Office
Responsibilities: Manage DNS servers and web hosting on AWS. Strong expertise in Linux system administration (CentOS, Ubuntu, Debian). Experience with virtualization, remote backups, server security, and log analysis. Provident fund
Posted 4 weeks ago
3.0 - 7.0 years
7 - 9 Lacs
Hyderabad, Coimbatore
Work from Office
Job Title: Level 3 Technical Support Engineer Location: Hyderabad / Coimbatore (Work from Office) CTC: 9.5 LPA Shift: European Shift Key Responsibilities: 1. Fixing patches, Data Migrations, Incident Management, back up & recovery, Hardware software management and Server maintenance. 2. Office 365, Azure, Windows, VPN, API support, Remote Support, Application support, integration support 3. Mail Server, DNS Server, File Server, Linux, Windows & MAC OS, Windows Admin, Virtualization, Network Topology, Server Backup, VM Ware, & Active directory. 4. Troubleshooting network connectivity problems such as router configurations, IP. 5. Troubleshoot network connectivity issues, including router configurations, and provide support for Mail Servers, DNS Servers, and File Servers across Linux, Windows, and macOS operating systems. Work Model: Full-time, Work from Office (Hyderabad preferred). Working hours: 10 hours/day with a 1-hour break. Outstation candidates will get : 1. Travel ticket & accommodation 14 days
Posted 1 month ago
1.0 - 6.0 years
5 - 8 Lacs
Pune
Work from Office
Required:- Problem Solving and Troubleshooting Skills & thinks logically. Working knowledge of Windows Servers, AD, DHCP, DNS Passion for Technology curious, has desire to learn, doesn’t rely on past knowledge, stays on top of latest technologies Required Candidate profile Microsoft® Windows NT® Server & 2000 Server & NT Workstation & Windows 2000 Professional MCP/MTA/MCSA/MCITP/MCSE Certified in Windows® Server Operating Systems Cloud Computing, Exchange Servers
Posted 1 month ago
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