Senior Associate | Lead Facility [T500-19114]

About Deutsche Börse Group:

Headquartered in Frankfurt, Germany, we are a leading international exchange organization and market infrastructure provider. We empower investors, financial institutions, and companies by facilitating access to global capital markets. Our business areas cover the entire financial market transaction process chain, including trading, clearing, settlement and custody, digital assets and crypto, market analytics, and advanced electronic systems. As a technology-driven company, we develop and operate cutting-edge IT solutions globally.

Job Title: Senior Associate | Lead Facility

Department:

Location:

Reporting to:

Job Summary:

The Facility Management Expert plays a vital role in ensuring a smooth and efficient working environment for Deutsche Börse Group employees. This involves coordinating external service providers for various building services, providing direct on-site support to colleagues, and proactively addressing the needs of internal clients. The ideal candidate is highly organized, service-oriented, and possesses excellent communication and problem-solving skills.

Key Responsibilities:

• Manage and oversee contracts and performance of external service providers for building services such as cleaning, maintenance, and catering.
• Conduct regular site inspections to ensure service quality and compliance with regulations.
• Respond to and resolve facility-related issues reported by employees, ensuring timely and effective solutions.
• Provide on-site support for office moves, renovations, and other projects.
• Collaborate with internal stakeholders to understand their needs and develop tailored facility solutions.
• Manage budgets and track expenses related to facility services.
• Contribute to the continuous improvement of facility management processes and procedures.
• Ensure compliance with health and safety regulations.
• Support sustainability initiatives within the facility.

Qualifications and Skills:

• Bachelor's degree in Facility Management, Engineering, or a related field.
• Proven experience in facility management, preferably in a corporate environment.
• Strong knowledge of building systems, maintenance procedures, and health and safety regulations.
• Excellent communication, interpersonal, and customer service skills.
• Proficiency in English (written and spoken).
• Strong organizational and problem-solving skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite.

Desired Skills (Optional):

• Experience with CAFM systems.
• Project management experience.