Senior Associate - ITAM

Senior Associate - ITAM
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Pune, India

India

Enterprise

IT

-

22640

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Senior Associate - ITAM at ZS IT team will be responsible for providing supports to all global users on their software needs. Primarily handles software asset management activities like creating, updating, tracking, monitoring, and maintaining software licenses in software management database, as well as monitoring application usage, and reporting compliance of software usage. IT Program associate works with different vendor to get the quote, review them internally and post approval process them for procurement. Working on opportunities to target unused or restricted software for re-harvest/redeployment. Person is responsible for tracking, Maintaining, and auditing the software records on periodic basis. What youll do

Review new software requests for accuracy and adherence to standards and policies

Responsible for collecting the information from end users and coordinating with additional support team to review the software needs.

Initial assessment, research, and resolution of basic incidents and requests regarding use of software and components.

Work with requestors on alternative options, and ensure the necessary data is captured for compliance, procurement.

Escalate compliance matters, standards or policy deviations, and other software related issues to internal escalation teams

Compile and maintain inventory of company software and systems assets for the purpose of tracking their corresponding licenses.

Administer license change management and license closure.

Utilization of the Inventory Tools/ Central repository for optimized use of software licenses / re-harvest or redeployment

Ensures the end-to-end user experience and acts as a single point-of-contact for the end user.

Periodic review of SaaS / critical tools to ensure that they are compliant with terms of usages

Assignation of licenses or removal for various tools.

Supporting various IT functions for operational support.

Prepare of various reporting ranging from software status to financial spends

Responds to requests from managers, and team members, for specific Programs

What youll bring

Possess Bachelors degree in information technology, computer science, or business administration, or in another related field

2 to 4 years of experience in software asset management

Ability to translate licensing terms and conditions in License agreements

Strong knowledge of contract, licensing, and data privacy regulations/laws and best practices

Strong communication, interpersonal, team oriented, organizational, and service mindset.

Proactively identify cost savings opportunities relating to software and software maintenance

Strong end user service skills

Self-motivated, goal oriented, and an innovative thinker

Ability to work both independently and in a team-oriented, collaborative environment.

Familiar with Microsoft O365 tools

Able to prepare the reports in tools like excel.

Must be able to handle multiple tasks and ensure proper follow up is maintained

SAM certified professional will be a value add.

Perks & Benefits
ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member. We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections. Travel
Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures. Considering applying?
At ZS, we're building a diverse and inclusive company where people bring their passions to inspire life-changing impact and deliver better outcomes for all. We are most interested in finding the best candidate for the job and recognize the value that candidates with all backgrounds, including non-traditional ones, bring. If you are interested in joining us, we encourage you to apply even if you don't meet 100% of the requirements listed above. ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law. To Complete Your Application
Candidates must possess or be able to obtain work authorization for their intended country of employment.An on-line application, including a full set of transcripts (official or unofficial), is required to be considered. NO AGENCY CALLS, PLEASE. Find Out More At