Job
Description
About Maximus At Maximus, we help governments and organizations deliver on their missions with technology and services that improve lives. As we scale our digital hiring operations, we are looking for dynamic professionals who bring precision, empathy, and structure to every candidate interaction. Position Overview We are seeking a Senior Associate - Interview Coordinator to orchestrate high-volume, multi-stakeholder interview processes with a strong focus on candidate experience and operational excellence. This role requires outstanding coordination skills, strong communication abilities, stakeholder engagement, and expertise in calendar and logistics management. Roles and Responsibilities Key Responsibilities Interview Scheduling & Execution Coordinate and schedule complex interview panels across global time zones using Outlook, Zoom, MS Teams, or other platforms. Manage last-minute rescheduling requests and conflicts with professionalism and agility. Ensure timely communication of logistics, confirmations, and follow-ups to all parties involved. Candidate Experience Serve as the primary point of contact for candidates throughout the interview process. Deliver a white-glove experience by anticipating needs, addressing concerns, and ensuring timely updates. Maintain accurate records of candidate interactions and feedback. Stakeholder Collaboration Partner closely with recruiters, hiring managers, executive assistants, and business leaders to streamline scheduling. Provide real-time updates and solutions when conflicts or escalations arise. Prepare high-quality interview briefs and candidate packs for panel members. Reporting & Process Management Maintain tracking dashboards for interviews using Excel, Google Sheets, or ATS tools. Generate weekly/monthly metrics on interview volume, success rates, feedback turnaround, and candidate satisfaction. Identify bottlenecks and recommend process improvements. Presentation & Communication Create professional reports and presentation decks for internal reviews and process updates. Communicate clearly and confidently across all levels of the organization. Represent the interview coordination function in TA syncs and stakeholder meetings. Qualifications Bachelor’s degree in any discipline 4–7 years of experience in interview coordination or recruitment operations in a technology or consulting environment Expertise in Microsoft Outlook, Excel, PowerPoint, and calendar tools (Google, Zoom, Teams) Experience working with ATS platforms like Workday, SuccessFactors, Greenhouse, or similar Excellent interpersonal, verbal, and written communication skills Ability to work in a fast-paced, high-volume, global environment Preferred Skills Exposure to executive-level or niche technology hiring coordination Knowledge of recruitment lifecycle and talent acquisition terminology Experience in hybrid or global coordination roles Strong sense of ownership, urgency, and attention to detail Work Environment 05 day per week, Work in-office model. Office location: RMZ Infinity, Old Madras Road, Bangalore 560016 High-performing, collaborative recruitment operations team Continuous learning environment with growth pathways into recruiting or operations leadership
