Senior Associate

JOB

• Research, identify, and engage with potential industry partners aligned to FutureLearns mission.
• Conduct cold outreach via email and LinkedIn, using both templated and tailored messaging.
• Respond to inbound enquiries, triaging and qualifying leads appropriately.
• Share qualification forms and assess partner suitability and readiness.
• Prepare context summaries and schedule discovery calls for the Industry Partnership Managers.
• Maintain accurate and up-to-date records of leads, interactions, and pipeline status in CRM systems (e.g. Monday.com, Pipedrive).

Account Support

• Manage the partner action plan, capturing key decisions from internal and external meetings, tracking actions and ensuring timely follow-up.
• Manage partner relationship documentation, scheduling, and internal coordination.
• Maintain updated partner records and status trackers.
• Assist in preparing internal partner updates and client-facing communications

Content & Market Research

• Monitor industry and competitor activity to inform targeting and outreach strategy.
• Research prospective partners and investigate their educational content offerings to assess alignment with learner needs.
• Report feedback from prospects to help evolve FutureLearns partnership positioning.

Collateral & Proposal Support

• Support the creation of polished, on-brand pitch decks, proposals, and case studies using templates and guidelines.
• Collect and organise partner assets such as logos, course content, and testimonials for onboarding and marketing.
• Contribute to the drafting of partnership proposals and presentations

CRM & Reporting

• Maintain clean and current records in CRM tools, logging lead status, communications, and outcomes.
• Track outreach and engagement performance, suggesting improvements to prospecting processes.
• Generate regular reports on pipeline progress, lead quality, and engagement activity.
• Support the team with client-facing reporting and engagement summaries when needed.

Cross-team Collaboration

• Work closely with marketing, content, and learner teams to align outreach with campaign focus and content needs.
• Share market and partner insights across the wider partnerships and business development functions to inform strategy.

Desired Profile

• Graduate or Undergraduate with relevant experience

Essential Skills

• CRM management and lead tracking
• Outreach (email, LinkedIn, phone, cold prospecting)
• Partner assessment and alignment with organizational goals
• Business development and partnership proposal creation
• Market data and competitor analysis
• Collaboration and teamwork across multi-disciplinary teams
• Flexibility and adaptability to change
• Interpersonal and communication skills
• Industry partnership management
• Experience in education and/or tech ecosystem
• B2B partnership management
• Presentation and professional communication material preparation

Relevant Experience

• 1-2 years of experience in business development, partnerships, or account management and strategy, ideally within the education, EdTech, or digital content industries.

GUS Values

• GEI is an equal opportunity employer and encourages applicants from diverse backgrounds to apply.
• There is an expectation that employees will maintain the values of the Group and will comply with the code of conduct as well as equality, diversity, health, safety policies of the company.

Benefits

• At GUS Education India, GEI we truly believe that diverse culture, backgrounds, and experiences drive innovation.
• This role is a full-time position with a competitive salary and benefits package.
• The company offers comprehensive medical insurance to its employees, which includes hospitalization, accidental insurance, term insurance and Gratuity, which is over and above the compensation.
• To make the daily commute easier, safer, and less stressful, the company provides cab facilities to its employees to and from the workplace within 30 kilometres radius.
• The company acknowledges the importance of mental and physical well-being and the need for rest and relaxation. Workdays are Monday to Friday and a comprehensive leave package for employee well-being is offered, which include 5 days of medical leave, 5 days of casual leave, 24 days of earned leave, 1 day of Happiness Leave, apart from 10 days of statutory leave, totalling to 45 days time off in a year.